Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Finance team by processing customer orders and resolving delivery issues.
- Company: Join a dynamic finance department focused on customer satisfaction.
- Benefits: Permanent position with a consistent schedule and opportunities for growth.
- Other info: Knowledge of SAP and logistics customer service is a plus.
- Why this job: Be part of a fast-paced environment where your contributions directly impact customer experience.
- Qualifications: Experience in fast-paced roles, strong numeracy, and computer skills required.
The predicted salary is between 22000 - 26000 £ per year.
We have an excellent opportunity within our Finance Department for a Customer Service Assistant. The role is a permanent position working Saturday to Monday 09.00 - 16.00. The successful candidate will be responsible for supporting the Finance function with a range of accounts related duties. As a Customer Service Assistant within our finance team, you will thrive in a fast-paced environment, working to strict daily deadlines.
Your key responsibilities include:
- Ensuring that all customer orders are received and processed daily.
- Ensuring that daily deliveries into customer depots are fulfilled in full.
- Effectively communicating and resolving any shortages in a timely manner.
- Demonstrating strong prioritisation skills to manage your workload efficiently.
Your role is crucial in maintaining smooth operations and excellent customer satisfaction.
Overview:
- Effective communication between customers, hauliers and colleagues.
- Handling customer queries, delivery issues, order processing and claims.
- Handling returns and quarantine stock processing.
- Providing daily report analysis of shipments.
The successful candidate should have experience working within a fast-paced environment working to strict deadlines. Strong numeracy and computer skills are key. Experience of working within a Logistics Customer Services role would be advantageous along with knowledge of SAP.
Customer Service Assistant in Westhoughton employer: Stateside Foods Limited
Contact Detail:
Stateside Foods Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Westhoughton
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out from the crowd.
✨Tip Number 2
Practice your communication skills! Since the role involves effective communication, try role-playing common customer service scenarios with a friend. This will help you feel more confident when handling queries in real life.
✨Tip Number 3
Show off your prioritisation skills! Think of examples from your past experiences where you successfully managed multiple tasks under pressure. Be ready to share these during your interview to demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Assistant in Westhoughton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in fast-paced environments and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Service Assistant role and how you can contribute to our finance team. Keep it concise but impactful!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. We love candidates who can convey their thoughts well, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Stateside Foods Limited
✨Know Your Stuff
Make sure you understand the role of a Customer Service Assistant in a finance context. Brush up on your knowledge of accounts-related duties, and be ready to discuss how you can support the finance function effectively.
✨Show Off Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully handled customer queries or resolved delivery issues in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Demonstrate Your Prioritisation Skills
Be ready to talk about how you manage your workload under strict deadlines. Share specific strategies you use to prioritise tasks, especially when dealing with multiple customer orders and deliveries.
✨Familiarise Yourself with SAP
If you have experience with SAP, make sure to highlight it during the interview. If not, do a bit of research on how it works and be prepared to discuss how you can quickly learn new systems to enhance your performance in the role.