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- Tasks: Support finance with accounts duties and customer service tasks.
- Company: Join a dynamic finance team in a fast-paced environment.
- Benefits: Full-time role with competitive pay and weekend flexibility.
- Other info: Opportunity for growth and learning in finance and customer service.
- Why this job: Make a difference by managing customer accounts and resolving queries.
- Qualifications: Experience in fast-paced environments and strong numeracy skills.
The predicted salary is between 30000 - 40000 £ per year.
We have an excellent opportunity within our Finance Department for an Accounts Receivable / Customer Service Assistant. The role is a full-time permanent position working Sunday to Thursday 08.30 - 17.00. The successful candidate will be responsible for supporting the Finance function with a range of accounts related duties.
- Accounts Receivable / Credit Control
- Managing and monitoring customer accounts to meet payment terms
- Handling customer queries and resolving payment issues
- Raising invoices/credit notes as per the agreed process
- Accurately posting daily cash receipts
- Producing aged debt reports and highlighting overdue balances
- Supporting month-end processes
- Monitoring spending against budgets and flagging variances
- Maintaining accurate records for audits and compliance
- Liaising with internal teams (sales, customer service) regarding account issues
- KPI Analysis
- Cashflow Analysis
- Monitoring Credit Insurance
- Effective communication between customers, hauliers and colleagues
- Handling customer queries, delivery issues, order processing, and claims
- Handling returns and quarantine stock processing
- Providing daily report analysis of shipments
- Attending weekly customer meetings
- Reviewing customer forecast for future promotions and new list activity to make necessary master data updates
- Reception lunch cover
The successful candidate should have experience working within a fast-paced environment working to strict deadlines. Strong numeracy and computer skills are key with the flexibility for weekend work. Experience of working within a Logistics Customer Services role would be advantageous along with knowledge of SAP.
Accounts Receivable / Customer Service Assistant in Westhoughton employer: Stateside Foods Limited
Contact Detail:
Stateside Foods Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Receivable / Customer Service Assistant in Westhoughton
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and customer service sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to accounts receivable and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled customer queries or managed accounts in previous roles. This will help you stand out and demonstrate your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Accounts Receivable / Customer Service Assistant in Westhoughton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounts receivable and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Finance Department. Be sure to mention any specific experiences that relate to managing customer accounts or handling queries.
Showcase Your Skills: We’re looking for strong numeracy and computer skills, so make sure to mention any relevant software you’ve used, like SAP. If you have experience with cashflow analysis or KPI monitoring, let us know!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you!
How to prepare for a job interview at Stateside Foods Limited
✨Know Your Numbers
Since the role involves managing customer accounts and handling payments, brush up on your numeracy skills. Be prepared to discuss how you've successfully managed accounts or resolved payment issues in the past. This will show that you understand the financial side of the job.
✨Master the Tech
Familiarise yourself with SAP or any relevant software mentioned in the job description. If you have experience using similar systems, be ready to share specific examples of how you used them to improve efficiency or resolve issues.
✨Communication is Key
This role requires effective communication with customers and internal teams. Think of examples where you’ve successfully handled customer queries or resolved delivery issues. Highlight your ability to maintain a positive relationship even when challenges arise.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like overdue payments or customer complaints. Prepare by thinking through potential scenarios and your approach to resolving them. This will demonstrate your problem-solving skills and readiness for the role.