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- Tasks: Support finance with accounts duties, manage customer queries, and handle invoicing.
- Company: Join a dynamic finance team in a fast-paced environment.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Flexibility for weekend work and potential for career advancement.
- Why this job: Make a real impact by ensuring smooth financial operations and customer satisfaction.
- Qualifications: Experience in fast-paced environments, strong numeracy, and computer skills required.
The predicted salary is between 25000 - 32000 £ per year.
We have an excellent opportunity within our Finance Department for an Accounts Receivable / Customer Service Assistant. The role is a full time permanent position working Sunday to Thursday 08.30 - 17.00.
The successful candidate will be responsible for supporting the Finance function with a range of accounts related duties:
- Managing and monitoring customer accounts to meet payment terms
- Handling customer queries and resolving payment issues
- Raising invoices/credit notes as per the agreed process
- Accurately posting daily cash receipts
- Producing aged debt reports and highlighting overdue balances
- Supporting month-end processes
- Monitoring spending against budgets and flagging variances
- Maintaining accurate records for audits and compliance
- Liaising with internal teams (sales, customer service) regarding account issues
- KPI Analysis
- Cashflow Analysis
- Monitoring Credit Insurance
Customer Service - Sales Admin / Distribution:
- Effective communication between customers, hauliers and colleagues
- Handling customer queries, delivery issues, order processing, and claims
- Handling returns and quarantine stock processing
- Providing daily report analysis of shipments
- Attending weekly customer meetings
- Reviewing customer forecast for future promotions and new list activity to make necessary master data updates
- Reception lunch cover
The successful candidate should have experience working within a fast paced environment working to strict deadlines. Strong numeracy and computer skills are key with the flexibility for weekend work. Experience of working within a Logistics Customer Services role would be advantageous along with knowledge of SAP.
Accounts Receivable / Customer Service Assistant employer: Stateside Foods Limited
Contact Detail:
Stateside Foods Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Receivable / Customer Service Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and customer service sectors. You never know who might have a lead on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to accounts receivable and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled customer queries or managed accounts in previous roles. This will help you stand out and demonstrate your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Accounts Receivable / Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounts receivable and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Finance Department. Be sure to mention any specific experiences that relate to managing customer accounts or resolving payment issues.
Showcase Your Skills: We’re looking for strong numeracy and computer skills, so make sure to highlight these in your application. If you have experience with SAP or similar systems, let us know – it could give you an edge!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Stateside Foods Limited
✨Know Your Numbers
Since the role involves a lot of accounts-related duties, brush up on your numeracy skills. Be prepared to discuss how you've managed customer accounts in the past and any specific metrics you've used to track performance.
✨Master the Art of Communication
Effective communication is key in this position. Think of examples where you've successfully handled customer queries or resolved payment issues. Practise articulating these experiences clearly, as they'll want to see how you interact with customers and colleagues.
✨Familiarise Yourself with SAP
If you have experience with SAP, make sure to highlight it. If not, do a bit of research on how it works and be ready to discuss how you would adapt to using it. Showing that you're proactive about learning new systems can really impress them.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like overdue payments or customer complaints. Prepare some scenarios from your past work experience that demonstrate your problem-solving skills and ability to work under pressure.