Nurse Deputy Manager - £55,000 - £60,000/ annum in Romford

The Deputy Manager supports the Nursing Home Manager in leading and managing the nursing home, ensuring high standards of care and compliance with regulatory requirements. This role involves overseeing nursing and care teams, maintaining clinical excellence, and ensuring a person-centred approach to care.

Key Responsibilities – Leadership and Management

• Assist the Home Manager in the overall management of the nursing home.
• Lead, motivate, and manage the nursing and care staff, ensuring effective team working.
• Deputise for the Home Manager in their absence.
• Implement and maintain an effective staffing model, ensuring adequate staff levels and skill mix.
• Conduct regular staff meetings, supervisions, and appraisals.
• Facilitate continuous professional development of the nursing and care team.

Clinical Governance and Care Standards

• Ensure the delivery of high-quality care in line with best practices and regulatory standards.
• Conduct regular audits and implement action plans to address any areas of non-compliance.
• Oversee care plans to ensure they are comprehensive, up-to-date, and person-centred.
• Manage clinical risk assessments and ensure safety protocols are followed.
• Monitor and manage clinical performance metrics and outcomes.

Resident Care

• Promote a resident-centred approach to care, ensuring each resident’s dignity, privacy, and independence are respected.
• Foster a welcoming, supportive environment for residents and their families.
• Handle resident and family concerns or complaints promptly and effectively.
• Participate in direct nursing care as needed, providing hands-on support and clinical expertise.

Regulatory Compliance

• Ensure the home complies with all relevant legislation, policies, and guidelines (e.g., CQC standards).
• Prepare for and participate in regulatory inspections and respond to inspection reports.
• Maintain accurate records and documentation in line with legal and organisational requirements.

Communication and Collaboration

• Liaise with healthcare professionals, social workers, and other external agencies to ensure coordinated care.
• Communicate effectively with residents, families, and staff.
• Promote and maintain positive relationships with residents, families, and other stakeholders.

Qualifications and Experience – Essential

• Registered Nurse with a valid NMC PIN.
• Significant experience in a nursing role within a care home setting.
• Proven leadership and management experience.
• Excellent knowledge of clinical practices, regulatory standards, and health and safety protocols.
• Strong communication, interpersonal, and organisational skills.

Desirable

• Postgraduate qualification in healthcare or management.
• Experience in quality improvement and audit processes.
• Knowledge of dementia care and palliative care.

Personal Attributes

• Compassionate and empathetic approach to care.
• Strong decision-making and problem-solving skills.
• Ability to work under pressure and handle challenging situations.
• Commitment to professional development and continuous learning.