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- Tasks: Install and support smart home products and appliances for our retail customers.
- Company: Join Jersey Electricity PLC, a leader in home technology solutions.
- Benefits: Enjoy a competitive salary, full-time hours, and a permanent contract.
- Why this job: Be the tech hero who enhances customer experiences with innovative home solutions.
- Qualifications: Must have residency, driving licence, and good English communication skills.
- Other info: Great opportunity for career growth in a supportive team environment.
The predicted salary is between 32764 - 32764 £ per year.
This is an exciting opportunity for a motivated individual to deliver high-quality technical services to our retail customers. You will be responsible for the installation, repair and ongoing support of appliances, IT, consumer electronics, smart home products and the wider Powerhouse range.
Acting as a vital link between our sales team and service operations, you will help ensure a smooth customer journey and a consistently excellent customer experience. With a professional and approachable manner, you will take pride in providing reliable technical support and resolving customer issues efficiently.
Core skills required:
- Ability to speak and understand English
- CV Required
- Driving Licence
- Keyboard Skills
- References
How to apply: Online
Contact name: HR Team
Address: The Powerhouse P.O. Box 45 Queens Road St. Helier JE4 8NY
Home Technology employer: States of Jersey
Contact Detail:
States of Jersey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Technology
✨Tip Number 1
Network like a pro! Reach out to folks in the home technology field, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with smart home products or appliances, consider creating a portfolio or a video showcasing your work. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common questions related to home technology and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Home Technology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in home technology and appliance installation. We want to see how your skills match the job description, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Show Off Your Customer Service Skills: Since this role involves a lot of customer interaction, make sure to highlight any previous experience you have in providing excellent customer service. We’re looking for someone who can keep our customers happy and satisfied!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a big plus for us!
How to prepare for a job interview at States of Jersey
✨Know Your Tech
Make sure you brush up on the latest home technology trends and products. Familiarise yourself with smart home devices, IT systems, and consumer electronics that are relevant to the role. This will not only show your passion for the industry but also help you answer technical questions confidently.
✨Customer Service Focus
Since this role involves a lot of customer interaction, think about examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you resolved issues and ensured customer satisfaction, as this will demonstrate your ability to maintain a smooth customer journey.
✨Practice Your Communication Skills
As you'll be acting as a link between sales and service operations, clear communication is key. Practice explaining complex technical concepts in simple terms. This will help you convey your ideas effectively during the interview and show that you can connect with customers who may not be tech-savvy.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and the specific technologies you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.