At a Glance
- Tasks: Lead technology operations and drive strategic transformation initiatives.
- Company: Skipton International, a forward-thinking financial services provider.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity for career growth and to work with cutting-edge technology.
- Why this job: Shape the future of technology in a regulated industry and make a real impact.
- Qualifications: 10-15 years of technology leadership experience and strong stakeholder management skills.
The predicted salary is between 61816 - 75552 £ per year.
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- Bailiwick Vacancies
- Senior Manager, Technology
- Senior Manager, Technology
- Skipton International
- Full time Ref: 20261400 Opened: 17/08/2026 Closes: 13/09/2026
- Overview
We are seeking an experienced and forward-thinking Senior Manager - Technology to lead the delivery, operation and continuous improvement of our technology platforms, infrastructure and technical services.
As a key member of the Technology Leadership Team, you will play a critical role in translating business strategy into technology outcomes, ensuring that services are secure, resilient, scalable and cost-effective.
Working closely with stakeholders across the business, you will drive operational excellence, support strategic transformation initiatives and help shape the future technology landscape.
This is an excellent opportunity for a technology leader who combines strategic vision with hands-on operational expertise and is passionate about delivering reliable, modern technology services within a regulated environment.
- Key Accountabilities
- Technology Operations & Service Delivery
- Lead the end-to-end delivery of technology services across infrastructure, networks, platforms, end-user services and core business systems.
- Ensure high levels of availability, performance and resilience across all technology services.
- Own and continuously improve IT Service Management (ITSM) processes, including incident, problem, change and service request management.
- Drive adoption of modern service management practices, including monitoring, observability, automation and proactive operational management.
- Foster a service reliability mindset across technology teams.
- Platform, Infrastructure & Cloud
- Oversee infrastructure, hosting and cloud services, ensuring platforms remain secure, scalable and cost-effective.
- Support the development and execution of cloud and platform strategies.
- Champion modern infrastructure practices, including automation, Dev Ops alignment and infrastructure-as-code methodologies.
- Ensure effective lifecycle management and optimisation of technology platforms.
- Security, Risk & Operational Resilience
- Maintain and enhance the organisation's technology security posture.
- Lead cybersecurity monitoring, controls and incident response activities.
- Oversee Business Continuity Planning and Disaster Recovery capabilities, ensuring resilience targets are achieved.
- Embed operational resilience principles and ensure services remain within agreed impact tolerances.
- Act as the senior escalation point for major security and resilience incidents.
- Governance, Risk & Compliance
- Develop and maintain technology policies, standards and procedures aligned with regulatory requirements and best practice.
- Ensure effective first-line risk ownership within Technology.
- Lead internal and external audit activities, delivering successful outcomes and continuous improvement.
- Maintain robust documentation, controls and compliance processes.
- Financial & Supplier Management
- Manage technology operational budgets and support strategic planning activities.
- Develop strong relationships with third-party suppliers and service providers, ensuring performance and contractual obligations are met.
- Lead technology procurement activities and contribute to vendor strategy.
- Drive cost optimisation initiatives while maximising value from technology investments.
- Strategic Leadership
- Support the CIO in shaping and delivering the Technology, Digital and Data strategy.
- Contribute to technology transformation programmes, digital innovation and AI adoption initiatives.
- Build strong partnerships with business stakeholders and technology teams to align services with organisational objectives.
- Provide regular reporting and insight on service performance, risks, security, resilience and operational effectiveness.
Requirements
Essential Skills & Experience
- Significant technology leadership experience, typically gained over 10-15 years or more in progressively senior roles.
- Proven success delivering technology strategy and operational excellence in complex environments.
- Experience within Financial Services or another highly regulated industry.
- Strong understanding of modern technology ecosystems including cloud platforms, infrastructure, service management and operational support.
- Demonstrable experience leading technology operations, platform services or infrastructure functions.
- Experience managing large-scale technology change and transformation initiatives.
- Strong stakeholder management skills with the ability to influence at senior leadership and executive level.
- Experience managing third‑party vendors and strategic technology suppliers.
- Ability to balance strategic priorities with hands‑on operational leadership in a fast‑paced environment.
Desirable Qualifications & Knowledge
- ITIL v4 certification or equivalent.
- CISSP, CISM or similar security qualification.
- Cloud certifications such as Microsoft Azure or AWS.
- Experience of technology business management (TBM) or technology financial management frameworks.
- Knowledge of risk management, governance and audit practices.
- #J-18808-Ljbffr
Senior Manager, Technology in Skipton employer: States of Guernsey
The States of Guernsey is an exceptional employer, offering a dynamic work environment where professionals can thrive in their careers while making a meaningful impact on the community. With a strong emphasis on employee development and a commitment to high-quality service, team members benefit from comprehensive training opportunities and a collaborative culture that values innovation and integrity. Located in the picturesque setting of Guernsey, employees enjoy a unique work-life balance, surrounded by stunning landscapes and a supportive community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Technology in Skipton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what States of Guernsey values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges States of Guernsey might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at States of Guernsey!
✨Direct Apply to States of Guernsey
Let's not forget to apply directly through the States of Guernsey website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Manager, Technology in Skipton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at States of Guernsey.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at States of Guernsey. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at States of Guernsey
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
