At a Glance
- Tasks: Lead and manage complex change initiatives across the organisation.
- Company: Join Skipton International, a leader in financial services based in Guernsey or Jersey.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to build a community of practice and enhance organisational change maturity.
- Why this job: Make a real impact by shaping change strategies and driving innovation.
- Qualifications: Degree-educated with extensive experience in change management and leadership.
The predicted salary is between 60000 - 75000 £ per year.
- Senior Manager, Change
- Skipton International
Full time Ref
Overview
We're looking for an experienced Senior Manager, Change to join our Technology and Change leadership team at Skipton International, based in Guernsey or Jersey.
This is a senior, hands‑on role with enterprise‑wide accountability for the governance, prioritisation and delivery of a complex change portfolio.
You will champion modern change practices, embed a proportionate change framework, and ensure initiatives deliver safely with measurable value.
Working closely with the CIO, Executive Committee and Board, you'll lead project managers, business analysts and the PMO, shaping a product‑aligned, agile approach that supports the business strategy.
Strong executive presence, commercial acumen and influencing skills are essential.
- Key Accountabilities
- Change strategy & governance
- Define and continuously improve enterprise change frameworks, standards and governance.
- Ensure consistent, high‑quality delivery with clear outcomes and benefits.
- Own portfolio budgeting, cost forecasting and benefits realisation across opex and capex.
- Ensure all material changes have robust impact assessments, readiness plans and approvals.
- Provide clear reporting on progress, risks, dependencies and critical path.
- Portfolio oversight
- Oversee the end‑to‑end change portfolio across projects and programmes.
- Ensure prioritisation aligned to capacity, strategic value and funding.
- Identify and manage cross‑programme risks, dependencies and delivery conflicts.
- Embed best practices including critical path analysis and PI planning.
- Maintain standardised portfolio reporting and demand vs capacity discipline.
- Stakeholder & leadership engagement
- Build trust, credibility and influence at all levels.
- Drive effective executive sponsorship and decision‑making.
- Coach leaders to maximise adoption and value.
- Deliver high‑quality Ex Co and Board communications.
- Proactively address stakeholder risks impacting delivery or outcomes.
- Capability building
- Establish and lead a Change community of practice and change champions.
- Build internal capability through training and coaching.
- Define quality standards and ensure proportionate change delivery.
- Manage supplier partnerships to balance capacity and specialist skills.
- Embed continuous improvement across the Change function.
- Measurement & value realisation
- Ensure all initiatives have clear, measurable benefits.
- Own and track benefits realisation plans against agreed baselines.
- Monitor and explain variance between planned and realised benefits.
- Report financial, operational, risk and customer outcomes.
- Ensure strong audit and assurance outcomes.
- Change delivery & execution
- Lead delivery across waterfall, agile, SAFe and hybrid models.
- Drive adoption of agile and product‑centric ways of working.
- Manage resourcing against demand to inform prioritisation decisions.
- Ensure operational readiness before go‑live.
- Enable smooth transition of change into BAU.
- Continuous improvement & maturity
- Improve change success rates, quality, cycle time and risk outcomes.
- Champion transparency, accountability and collaboration.
- Reduce reactive and high‑risk change through stronger planning and governance.
- Strengthen organisational change maturity with robust regulatory outcomes.
Requirements
Qualifications
- Degree‑educated or equivalent experience.
- Project or programme delivery qualifications (e. g. PRINCE2, MSP, APM, PMI, Scrum Master, Agile PM or equivalent).
- ITIL Foundation (desirable).
Skills
- Strong executive and Board‑level stakeholder management and influencing skills.
- Deep knowledge of change methodologies (e. g. Prosci, Kotter) applied at scale.
- Strong commercial and financial acumen.
- Proven ability to build and lead high‑performing change teams.
- Confident decision‑maker with a curious, challenging mindset.
- Clear communicator able to simplify complex information.
Experience
- 10+ years' experience in private sector organisations, including Financial Services.
- Senior leadership of enterprise‑level change portfolios.
- Track record delivering complex, high‑profile change end‑to‑end.
- Strong understanding of operational processes, technology and business change. Experience delivering change from inception through adoption and benefits realisation.
Desirable
- Channel Islands Financial Services regulatory knowledge.
- Formal change management accreditation (e. g. PROSCI, APMG).
- Apply online at
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Senior Manager, Change in Skipton employer: States of Guernsey
The States of Guernsey is an exceptional employer, offering a dynamic work environment where professionals can thrive in their careers while making a meaningful impact on the community. With a strong emphasis on employee development and a commitment to high-quality service, team members benefit from comprehensive training opportunities and a collaborative culture that values innovation and integrity. Located in the picturesque setting of Guernsey, employees enjoy a unique work-life balance, surrounded by stunning landscapes and a supportive community.
