At a Glance
- Tasks: Coordinate daily service activities and monitor performance metrics for seamless operations.
- Company: Join the States of Guernsey's innovative Digital & Technology team.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Other info: Collaborative environment with a focus on innovation and efficiency.
- Why this job: Make a real difference by improving service delivery and automating processes.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
The predicted salary is between 30000 - 40000 £ per year.
The States of Guernsey is seeking a full-time Service Delivery Support Officer to join their Digital & Technology team.
The role involves coordinating day-to-day service activities, monitoring performance metrics, and assisting with service transitions from projects to business as usual (BAU).
You will also contribute to reporting, collaborate across teams to resolve issues, and identify opportunities for process automation.
A strong communication skill set is essential for this position.
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We think you need these skills to ace Service Delivery & BAU Coordination Specialist
Service Delivery Coordination
Performance Monitoring
Reporting
Cross-Team Collaboration
Issue Resolution
Process Automation
Communication Skills
