Deputy Manager - Tautenay Ward

The States of Guernsey are looking for a Deputy Manager to join the team in Tautenay Ward within Mental Health Services.Tautenay ward is an 8 bedded Older Adult Acute assessment ward, based within the Oberlands Centre and forms part of Guernseys Specialist Mental Health service.

Main duties of the job

The post holder will be act up in the absence of the Ward Manager and will be responsible for supervising, supporting, coaching and appraising, all junior staff. They will promote the highest standards of individualised care, participating in decision making and implementing care innovations with the senior ward team. Act as a role model and assessor for students. The post holder will be expected to implement and monitor quality assurance initiatives including development of action plans and measuring outcomes.

About us

The Island of Guernsey is inthe English Channel in the Bay of St Malo, 50km off the north-west coast ofFrance and 120km from the English coast.

Guernsey has a population ofaround 63,000 and in Alderney just under 2,000. Working in a relatively smallHealth and Social Care Service like ours means you can effectively work withcolleagues across the services, health and social care professionals cancollaborate not only with each other but also other agencies, the third sectorand the community.

We offer an attractiverelocation policy and competitive salaries with great career opportunities,modern facilities, excellent training, revalidation and registration supportand a healthy work-life balance.

As a health or social care professional whochooses to join our team, you can look forward to working in an environmentthat gives you the time to care that you hoped for when choosing this career.

Job responsibilities

Responsibility for Patient/Service User Care

To undertake the assessment of patients/service users with complex needs includingindividuals with unconfirmed diagnosis.

To develop, implement and evaluate specialised programmes of care utilisingevidence and research.

To work autonomously, recognising changes in patients'/service users' presentationwhich require intervention, knowing when to escalate as appropriate.

To guide, advise and direct other staff in the assessment, planning, implementationand evaluation of specialised patient/service user care.

To promote patient/service user involvement in the planning, delivery and evaluationof care, respecting their beliefs and dignity.

To utilise data and information from a range of sources to identify patient/service usercondition to guide decision making.

Within field of expertise and policy, request specific clinical tests to establish adiagnosis.

To undertake the role of health promoter and educator for patients/service users andtheir support networks.

To ensure that professional standards are upheld by the staff members working withinthe postholders sphere of responsibility.

To report all accidents and incidents as per policy and participate in risk managementand Quality and Safety processes e.g SWARM.

To be accountable for ensuring that safeguards are in place for patients/service usersand escalate any safety, safeguarding or risk concerns following the appropriateprocesses.

Communication

To build a therapeutic relationship with patients/service users and their supportnetwork, communicating with them in a way that respects their views, language,cultural differences and cognitive function.

To use a wide range of communication skills that can be adapted to meet the needsof complex and challenging situations.

To manage conflict between individuals including staff, patients/service users andtheir support network.

To establish effective working relations with all members of the multi-disciplinaryteam and outside agencies, clearly relaying condition related information in a timelyand effective manner.

Communicates to patients/service users and support networks compassionately, ina confidential and sensitive professional manner.

To provide clear, concise, and accurate electronic and paper records of the care givenin accordance with agreed policy and standards.

Leadership

To act as a professional role model for junior staff, promoting high standards ofpractice and strong professional values.

To take charge of the department or service as required.

To co-ordinate nurse led and multi-agency activities within area of specialist practice.

To contribute to team success and excellent standards of care by challenging othersconstructively, upholding HSCs CARE Values.

To ensure team members are aware of organisational objectives, policies andprocedures and implications that they have for their practice.

To undertake Values Based Appraisals for staff as required and support such staff withperformance issues, developing action plans to address developmental needs.

To contribute to the recruitment of team members and ensure a positive andsupportive working environment for all staff.

To advocate on behalf of patients and service users.

To take accountability and reflect on own decisions and actions using availablesupport networks.

Planning and Organisation

To organise own workload and tasks and that of others, demonstrating the ability torecognise changing priorities and adjusting plans accordingly.

To assist with shift planning/work scheduling for the service area including theappropriate allocation of staff to ensure safe levels of care.

To coordinate and delegate activities to junior colleagues where applicable withinagreed systems of working, considering required skill mix and staffing levels, inaccordance with patient/service user need.Policy and Service Development

Person Specification

Qualifications

• Registered Nurse

Experience

• The ability to evidence how HSCs CARE Values are applied in practice
• Evidence of relevant CPD
• A high standard of communication skills, both written and verbal, with the ability to deal with complex and challenging situations in a calm and diplomatic manner
• The ability to effectively prioritise own workload and that of others
• The ability to work autonomously and also as part of a multi-disciplinary team
• Commitment to self-development and the development of others
• Adaptable and responsive to changing service needs
• Ability to deal with stress in self and others, recognising when support is required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.