At a Glance
- Tasks: Lead technology operations and drive strategic transformation initiatives.
- Company: Skipton International, a forward-thinking financial services provider.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity for career growth and to work with cutting-edge technology.
- Why this job: Shape the future of technology in a regulated industry and make a real impact.
- Qualifications: 10-15 years of technology leadership experience in complex environments.
The predicted salary is between 61816 - 75552 £ per year.
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- Bailiwick Vacancies
- Senior Manager, Technology
- Senior Manager, Technology
- Skipton International
- Full time Ref: 20261400 Opened: 17/08/2026 Closes: 13/09/2026
- Overview
We are seeking an experienced and forward-thinking Senior Manager - Technology to lead the delivery, operation and continuous improvement of our technology platforms, infrastructure and technical services.
As a key member of the Technology Leadership Team, you will play a critical role in translating business strategy into technology outcomes, ensuring that services are secure, resilient, scalable and cost-effective.
Working closely with stakeholders across the business, you will drive operational excellence, support strategic transformation initiatives and help shape the future technology landscape.
This is an excellent opportunity for a technology leader who combines strategic vision with hands-on operational expertise and is passionate about delivering reliable, modern technology services within a regulated environment.
- Key Accountabilities
- Technology Operations & Service Delivery
- Lead the end-to-end delivery of technology services across infrastructure, networks, platforms, end-user services and core business systems.
- Ensure high levels of availability, performance and resilience across all technology services.
- Own and continuously improve IT Service Management (ITSM) processes, including incident, problem, change and service request management.
- Drive adoption of modern service management practices, including monitoring, observability, automation and proactive operational management.
- Foster a service reliability mindset across technology teams.
- Platform, Infrastructure & Cloud
- Oversee infrastructure, hosting and cloud services, ensuring platforms remain secure, scalable and cost-effective.
- Support the development and execution of cloud and platform strategies.
- Champion modern infrastructure practices, including automation, Dev Ops alignment and infrastructure-as-code methodologies.
- Ensure effective lifecycle management and optimisation of technology platforms.
- Security, Risk & Operational Resilience
- Maintain and enhance the organisation's technology security posture.
- Lead cybersecurity monitoring, controls and incident response activities.
- Oversee Business Continuity Planning and Disaster Recovery capabilities, ensuring resilience targets are achieved.
- Embed operational resilience principles and ensure services remain within agreed impact tolerances.
- Act as the senior escalation point for major security and resilience incidents.
- Governance, Risk & Compliance
- Develop and maintain technology policies, standards and procedures aligned with regulatory requirements and best practice.
- Ensure effective first-line risk ownership within Technology.
- Lead internal and external audit activities, delivering successful outcomes and continuous improvement.
- Maintain robust documentation, controls and compliance processes.
- Financial & Supplier Management
- Manage technology operational budgets and support strategic planning activities.
- Develop strong relationships with third-party suppliers and service providers, ensuring performance and contractual obligations are met.
- Lead technology procurement activities and contribute to vendor strategy.
- Drive cost optimisation initiatives while maximising value from technology investments.
- Strategic Leadership
- Support the CIO in shaping and delivering the Technology, Digital and Data strategy.
- Contribute to technology transformation programmes, digital innovation and AI adoption initiatives.
- Build strong partnerships with business stakeholders and technology teams to align services with organisational objectives.
- Provide regular reporting and insight on service performance, risks, security, resilience and operational effectiveness.
Requirements
Essential Skills & Experience
- Significant technology leadership experience, typically gained over 10-15 years or more in progressively senior roles.
- Proven success delivering technology strategy and operational excellence in complex environments.
- Experience within Financial Services or another highly regulated industry.
- Strong understanding of modern technology ecosystems including cloud platforms, infrastructure, service management and operational support.
- Demonstrable experience leading technology operations, platform services or infrastructure functions.
- Experience managing large-scale technology change and transformation initiatives.
- Strong stakeholder management skills with the ability to influence at senior leadership and executive level.
- Experience managing third‑party vendors and strategic technology suppliers.
- Ability to balance strategic priorities with hands‑on operational leadership in a fast‑paced environment.
Desirable Qualifications & Knowledge
- ITIL v4 certification or equivalent.
- CISSP, CISM or similar security qualification.
- Cloud certifications such as Microsoft Azure or AWS.
- Experience of technology business management (TBM) or technology financial management frameworks.
- Knowledge of risk management, governance and audit practices.
- #J-18808-Ljbffr
Senior Manager, Technology in Skipton employer: States of Guernsey
At Blue Diamond, we pride ourselves on being an excellent employer, offering a vibrant work culture that values teamwork and enthusiasm. Located in the picturesque Guernsey, our Café Des Amis restaurant provides a unique opportunity for growth within a fast-paced environment, with no split or evening shifts, allowing for a balanced work-life experience. Join us to be part of a dynamic team where your contributions are recognised and rewarded, and where you can thrive in a supportive setting that champions local heritage and community spirit.
