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- Tasks: Support clients post-launch of investment management software and troubleshoot technical issues.
- Company: Join State Street, a leader in financial services with a commitment to diversity.
- Benefits: Enjoy competitive pay, flexible work options, and comprehensive health benefits.
- Why this job: Make a real impact in the financial sector while developing your technical skills.
- Qualifications: 3-5 years in finance tech, strong Java or C# skills, and problem-solving abilities.
- Other info: Dynamic team environment with opportunities for growth and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
The Post-Production Technical Support Specialist (PPTSS) supports customer post-go-live of the Charles River Investment Management Solution (CRIMS) product. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, testing technical workflows and resolving issues. The Specialist will liaise with other Charles River Support team and Product resources to troubleshoot application issues and to determine the optimal technical solution.
The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. This role is a highly technical role and spans XML messaging, Charles River web services API, ETL tool usage, Java and/or C# programming, and database administration tasks.
What you will be responsible for:
- Java or C# programming essential
- Lead and manage multiple technical initiatives, potentially on multiple tasks simultaneously.
- Develop with a result-driven approach while maintaining tight schedules.
- Participate in functional and technical requirements gathering and review
- Create, test, and correct inbound and outbound interfaces
- Collaborate with team members including business analysts, project managers, and customer staff
- Serve as a technical expert in implementation or supporting projects
What we value:
- Java or C# programming
- Windows and Unix (Linux)
- Knowledge of ETL tools such as Kettle and Talend
- Familiar with at least one SCM (Perforce would be a plus)
- XML and XSLT
- Understanding of ERDs
- Tomcat configuration and optimization
- N-tier application architecture
- SOAP/XML and messaging software like MQ Series, MSMQ, Sonic MQ, Open JMS, Kafka
- In-depth knowledge of one of the following RDBMS: Oracle or MS SQL Server
- Perl
- Self-motivated and Self-driven
- BS/MS in Computer Science or equivalent field.
- Ability to work in a dynamic, fast-paced, team environment.
- Experience in methodology-based solution delivery and managing customers' expectations.
- Problem solving skills and ability to recognize long term solutions across multiple projects.
- Must be detail-oriented and have the ability to multi-task.
- Self-starter, able to work both independently and as part of a team.
- Excellent communication skills (verbal and written); good interpersonal skills; ability to gather and understand requirements in the financial sector; solid client interaction skills.
- Strong preference Financial services industry experience
- Previous consulting background
- Previous OMS implementation experience
- System integration using ETL tools
- Experience with Azure and Snowflake
Education & Preferred Qualifications:
- A BA/BS degree in a business or technical field including Finance, Economics, Engineering or Computer Science.
- A minimum of 5 + years of progressively responsible experience in the Financial / Software Services industry (Financial market information systems background preferred)
- The ability to travel to client sites as well as the ability to work effectively when remote from clients. Travel 25-25%
About State Street:
State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality.
Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Post Production Technical Support Specialist, Charles River Development, Assistant Vice President in Slough employer: State Street
Contact Detail:
State Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Production Technical Support Specialist, Charles River Development, Assistant Vice President in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial industry, especially those who have experience with Charles River Development. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for technical interviews by brushing up on your Java or C# skills. Practice coding challenges and be ready to discuss your past projects in detail. We want to see how you tackle real-world problems!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've resolved complex issues in previous roles. This is your chance to shine and demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at State Street.
We think you need these skills to ace Post Production Technical Support Specialist, Charles River Development, Assistant Vice President in Slough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Post Production Technical Support Specialist role. Highlight your experience with Java or C#, XML messaging, and any relevant financial industry background. We want to see how your skills align with what we're looking for!
Showcase Your Technical Skills: Since this is a highly technical role, don’t shy away from detailing your hands-on experience with ETL tools, database administration, and programming languages. We love seeing specific examples of how you've tackled technical challenges in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we appreciate good communication skills!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at State Street
✨Know Your Tech Inside Out
Make sure you brush up on your Java or C# programming skills, as well as your knowledge of XML messaging and ETL tools. Be ready to discuss specific projects where you've used these technologies, as this will show your hands-on experience in the financial industry.
✨Understand the Client's Needs
Before the interview, research State Street and their Charles River Investment Management Solution (CRIMS). Think about how you can tailor your technical expertise to meet client requirements and improve their workflows. This will demonstrate your proactive approach and understanding of the role.
✨Prepare for Problem-Solving Questions
Expect to face questions that assess your problem-solving skills. Prepare examples from your past experiences where you successfully resolved technical issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Show Your Team Spirit
This role involves collaboration with various teams, so be ready to discuss how you've worked effectively in a team environment. Highlight any experiences where you liaised with business analysts or project managers, showcasing your communication skills and ability to work under pressure.