Senior Director, Professional Services, Charles River Development, Managing Director
Senior Director, Professional Services, Charles River Development, Managing Director

Senior Director, Professional Services, Charles River Development, Managing Director

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead financial forecasting and project governance for the EMEA region, ensuring profitable implementation services.
  • Company: State Street is a leading global custodian bank and asset manager, innovating in financial services for over 200 years.
  • Benefits: Enjoy competitive benefits, flexible work options, and extensive development programmes to help you grow.
  • Why this job: Join a dynamic team at the forefront of investment management technology, making a real impact with AI and innovation.
  • Qualifications: Experience in project governance, financial reporting, and strong leadership skills are essential for this role.
  • Other info: State Street values diversity and inclusion, welcoming candidates from all backgrounds to thrive in a supportive environment.

The predicted salary is between 72000 - 108000 £ per year.

Job Description

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

What we are looking for

Responsible for financial forecasting and project governance for the EMEA Region – ensuring target profit margins for implementation services projects. Specific responsibilities will include leading proper build out and execution of a framework for scope definition, project estimation, resource alignment and change management. This role will interface with all internal divisions of the Charles River and State Street and reports to the Charles River EMEA regional head along with matrix reporting to the Global Head of Delivery. In addition, the MD, Senior Director, Professional Services will work with sales leadership to develop business through positioning and selling services for new and existing customers.

Why this job is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform – State Street Alpha, that was launched in 2019. Join us if delivering next generation investment infrastructure using emerging technologies like AI and Snowflake sounds like a challenge you are up for.

What you are responsible for:

  • Partnering with finance for EMEA region demand forecasting, to achieve implementation services group revenue goals and utilization targets
  • Developing and implementing best practices around project governance and financial reporting with partnership from the Global and EMEA Delivery Leads.
  • In partnership with the EMEA Delivery lead establish proper project governance for EMEA projects to manage scope and budget, ensuring projects remain profitable
  • Work with the EMEA Delivery Lead to ensure all team personnel are effectively utilized.
  • Review and report on implementation status to ensure senior management has visibility of potential issues, and proactively work with the relevant stakeholders and staff to resolve these.
  • In partnership with the EMEA Delivery lead, work on achieving successful, on schedule, on budget projects, as well as a high level of client satisfaction with implementation services.
  • Serve as liaison to Sales, R&D (Product Management, Engineering and QA) or other departments with needs or dependencies on services (and vice versa) to share expertise, escalate, champion/resolve issues, etc.
  • Support the Global and EMEA practice leads in continuously improving implementation practices and procedures such as estimating, scoping, quality assurance reviews, methodologies, and reengineering to deliver cost effective and efficient deployments.
  • Ensure that staff adhere to policies and procedures.
  • Participate in sales process where required
  • Work with practice leads to prepare realistic estimates, assumption documents, and SOWs for delivery to prospects and where necessary for inclusion in customer contracts.
  • Lead meetings
  • Conduct project and account reviews (internal and external)

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world.  From technology to product innovation we're making our mark on the financial services industry.  For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people.  We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment.  Our benefits packages are competitive and comprehensive.  Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks.  You'll have access to flexible Work Program to help match your needs.  And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.  We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality.  Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader.  You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at www.StateStreet.com/careers 

#LI-DNI

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Contact Detail:

State Street Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Director, Professional Services, Charles River Development, Managing Director

✨Tip Number 1

Familiarise yourself with the financial forecasting and project governance processes specific to the EMEA region. Understanding the nuances of this market will help you demonstrate your expertise during discussions with the hiring team.

✨Tip Number 2

Network with professionals in the investment management software sector, particularly those who have experience with Charles River Development or State Street. Building these connections can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your experience in leading cross-functional teams and managing complex projects. Highlighting your ability to work collaboratively with sales, R&D, and other departments will be crucial in showcasing your fit for this role.

✨Tip Number 4

Stay updated on emerging technologies like AI and Snowflake, as they are relevant to the role. Being able to speak knowledgeably about how these technologies can enhance investment infrastructure will set you apart from other candidates.

We think you need these skills to ace Senior Director, Professional Services, Charles River Development, Managing Director

Financial Forecasting
Project Governance
Scope Definition
Resource Alignment
Change Management
Stakeholder Management
Client Relationship Management
Business Development
Implementation Services
Utilisation Management
Reporting and Analytics
Quality Assurance
Methodology Development
Sales Process Participation
Team Leadership

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in financial forecasting, project governance, and managing implementation services. Use specific examples that demonstrate your leadership skills and ability to work with cross-functional teams.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your experience in developing best practices and ensuring client satisfaction.

Highlight Relevant Skills: Emphasise skills that are crucial for this position, such as project management, financial reporting, and stakeholder engagement. Mention any experience you have with emerging technologies like AI, as this is a key aspect of the role.

Showcase Your Achievements: Include quantifiable achievements in your application. For instance, mention successful projects you've led, revenue targets you've met, or improvements you've implemented in project governance. This will help demonstrate your capability to deliver results.

How to prepare for a job interview at State Street

✨Understand the Role and Responsibilities

Make sure you have a clear understanding of the Senior Director, Professional Services role. Familiarise yourself with financial forecasting, project governance, and how these elements contribute to the success of implementation services projects.

✨Showcase Your Leadership Skills

Prepare examples that demonstrate your leadership experience, particularly in managing teams and projects. Highlight your ability to work cross-functionally with sales, R&D, and other departments to achieve common goals.

✨Discuss Best Practices

Be ready to discuss best practices around project governance and financial reporting. Share your insights on how you have successfully implemented these practices in previous roles, especially in relation to scope management and budget adherence.

✨Emphasise Client Satisfaction

Since client satisfaction is crucial for this role, prepare to talk about how you've ensured high levels of client satisfaction in past projects. Discuss specific strategies you used to maintain communication and resolve issues proactively.

Senior Director, Professional Services, Charles River Development, Managing Director
State Street
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  • Senior Director, Professional Services, Charles River Development, Managing Director

    London
    Full-Time
    72000 - 108000 £ / year (est.)

    Application deadline: 2027-07-03

  • S

    State Street

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