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For Companies At a Glance
- Tasks: Lead a transformative programme to modernise investment management operations and enhance service delivery.
- Company: Join State Street Investment Management, a global leader in asset management.
- Benefits: Enjoy competitive pay, flexible work options, and comprehensive health benefits.
- Why this job: Shape the future of investment management while driving impactful change.
- Qualifications: 10 years in financial services with strong programme leadership experience required.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
State Street Investment Management (IM) is undertaking a multi-year transformation program to modernize its front, middle and back-office capabilities. This initiative is core to IM’s long-term strategy to increase operating leverage, improve scalability, and enhance service delivery for our investment teams.
We are seeking a Vice President, Program Manager to play a central role in driving this complex program forward. Reporting to the SVP leading the initiative, this individual will help coordinate execution, engage with business and technology partners, and ensure outcomes are delivered in line with IM’s strategic objectives. The VP will act as a key connector across internal teams and State Street affiliates (Global Delivery, Global Technology Services, and Client Pathways), ensuring transparency, alignment, and accountability across all phases of the program.
This position sits within the Chief Operating Officer (COO) organization at IM and offers the opportunity to shape the future-state operating model for one of the world’s leading investment managers.
Candidate Profile
- Execution-Focused: Operates with a bias towards action in a complex environment while keeping broader strategic goals in view.
- Collaborative Leader: Builds trust and drives alignment across business, technology, and partner teams.
- Structured Communicator: Able to synthesize information and clearly communicate at multiple levels.
- Strategic Thinker: Comfortable working across ambiguity while maintaining focus on enterprise value creation.
- Risk- and Control-Minded: Strong understanding of how to integrate risk frameworks into transformation programs.
- Detail-Oriented & Disciplined: Brings rigor and structure to financial, operational, and programmatic tracking.
Key Responsibilities
- Program Execution & Governance: Drive the day-to-day execution of the Client Pathways transformation program roadmap, ensuring timely delivery of key milestones and outcomes.
- Partner with the SVP to run program governance, including creation of steering committee materials, executive dashboards, facilitation of program/workstream meetings, and coordination of senior leadership updates.
- Track progress and interdependencies across workstreams and proactively identify risks, blockers, or resource gaps.
- Ensure alignment across Technology, Investments, Middle office operations, Risk, Compliance, and Corporate teams.
- Co-lead overall program with the named Alpha Pathways lead, including workstream management, implementation strategy, execution, status and executive reporting, and issue management & escalation.
- Participate in business analysis as needed to understand the full complete ecosystem of enterprise Investment Book of Record (IBOR) and Accounting Book of Record (ABOR) systems.
Stakeholder Management & Communication:
- Act as a liaison between IM and State Street affiliate teams (Global Delivery, Client Pathways, and GTS).
- Build and maintain strong relationships across technology, operations, and functional leadership teams.
- Coordinate with Investments and COO leadership to ensure cross-functional needs are incorporated and addressed.
- Understand and drive clarity of priorities on the overall product and technology roadmap.
Operating Model & Service Oversight:
- Contribute to the development and implementation of the future-state operating model for outsourced front, middle and back-office services.
- Coordinate with colleagues to incorporate roles, processes, controls, and KPIs into existing governance programs.
- Participate in vendor oversight processes, including service-level reviews, issue escalation, and performance tracking.
Risk Management & Controls:
- Ensure strong risk and control frameworks are embedded into transformed processes and platforms.
- Partner with Risk, Compliance, and Corporate Audit to anticipate regulatory expectations and internal control standards.
- Support proactive identification and mitigation of risks tied to operating model shifts and service delivery transitions.
Financial Planning & Program Reporting:
- Coordinate with finance teams to track program budget and funding allocations across multiple State Street organizations.
- Support multi-year planning and scenario modeling to inform investment decisions and sequencing.
- Deliver accurate and transparent reporting on program financials, KPIs, and program health.
Strategic Initiative Integration:
- Assist in sequencing broader strategic initiatives alongside the core transformation roadmap.
- Work closely with the CEO Business Operations and CAO teams to align priorities and execution timelines.
- Ensure that critical business capabilities are considered in design decisions.
Qualifications:
- 10 years of experience in financial services, with at least 8 years in program or transformation leadership roles.
- Deep understanding of investment management operations and the front-to-back investment lifecycle.
- Strong knowledge of risk and control frameworks, service-level oversight, and operational resiliency practices.
- Demonstrated ability to drive complex, cross-functional programs with measurable business outcomes.
- Experience working in matrixed, global organizations across multiple stakeholder groups.
- Bachelor's degree required.
- Strong proficiency and experience in Large, Enterprise Technology Program Management.
- Strong communication and influencing skills.
About State Street Investment Management:
As the asset management arm of State Street Corporation, State Street Investment Management has served the world’s governments, institutions and financial advisors for over four decades. Our mission is to invest responsibly to enable economic prosperity and social progress.
We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. You’ll have access to Flexible Work Programs to help you match your needs.
We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive.
State Street is an equal opportunity and affirmative action employer.
Program Manager – Client Pathways Transformation, VP III - State Street Investment Management employer: State Street
Contact Detail:
State Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager – Client Pathways Transformation, VP III - State Street Investment Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those at State Street. A friendly chat can open doors and give you insights that might just help you land that VP role.
✨Tip Number 2
Prepare for interviews by diving deep into State Street's recent projects and initiatives. Show us you’re not just another candidate; demonstrate your understanding of our transformation goals and how you can contribute.
✨Tip Number 3
Practice your communication skills! As a Program Manager, you'll need to convey complex ideas clearly. Get a friend to do mock interviews with you, focusing on how you’d explain your past experiences and strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at State Street.
We think you need these skills to ace Program Manager – Client Pathways Transformation, VP III - State Street Investment Management
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Program Manager role. Highlight your experience in financial services and transformation leadership, as well as any relevant skills that align with our mission at State Street.
Showcase Your Communication Skills: Since this role requires structured communication, don’t shy away from demonstrating your ability to convey complex information clearly. Use examples from your past experiences where you successfully communicated across different teams.
Emphasise Collaboration: We value collaborative leaders! Share instances where you've built trust and aligned diverse teams towards a common goal. This will show us you're a great fit for our culture at State Street.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. It’s the easiest way for us to track your application and get back to you quickly!
How to prepare for a job interview at State Street
✨Know Your Program Inside Out
Before the interview, dive deep into State Street's Client Pathways Transformation programme. Understand its objectives, key milestones, and how it aligns with the broader strategic goals of the organisation. This will not only show your genuine interest but also help you articulate how your experience can contribute to the programme's success.
✨Showcase Your Collaborative Spirit
As a Program Manager, you'll need to work closely with various teams. Prepare examples that highlight your ability to build trust and drive alignment across different stakeholders. Think about times when you successfully navigated complex environments and how you facilitated communication between business and technology partners.
✨Communicate Clearly and Effectively
Structured communication is key for this role. Practice summarising complex information in a clear and concise manner. Be ready to discuss how you've managed stakeholder expectations and communicated progress in previous projects, especially in a matrixed environment.
✨Demonstrate Your Risk Management Acumen
Given the importance of risk and control frameworks in this position, be prepared to discuss your understanding of these concepts. Share specific examples of how you've integrated risk management into transformation programmes and how you anticipate regulatory expectations in your past roles.
