Production Support Engineer, Senior Associate

Production Support Engineer, Senior Associate

Full-Time 40500 - 49500 £ / year (est.) Home office (partial)
State Street

At a Glance

  • Tasks: Join a team to solve operations problems with creative engineering solutions and automation.
  • Company: Dynamic company focused on innovation and employee empowerment.
  • Benefits: Flexible work-life support, paid volunteer days, and inclusive development opportunities.
  • Other info: Vibrant employee networks and a commitment to diversity and inclusion.
  • Why this job: Make a real impact by improving production applications and systems while learning and growing.
  • Qualifications: B.S/M.S. degree with 2 years as a Production Support analyst; SQL, Shell scripting, Python skills required.

The predicted salary is between 40500 - 49500 £ per year.

As a Production Support Engineer you will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems.

Much of support and development will focus on existing systems, building infrastructure and reducing work through automation.

You’ll join a team of curious problem solvers with diverse set of perspectives who are thinking big and taking risks.

In this environment you’ll work on the relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow.

As engineer, you’ll be focused on running better production applications and systems.

  • What you will be responsible for
  • Onboarding applications on to Production management with the highest onboarding standards
  • Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents
  • Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions
  • Build and drive adoption for greater self-healing and resiliency patterns.
  • Participate in performance tests; identify bottlenecks, opportunities for optimization and capacity demands.
  • Engage with development team throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes
  • Design automated software and product upgrades, change management, and release management solutions

Education & Preferred Qualifications

  • B. S/M. S. Degree
  • 2 years as Production Support analyst
  • SQL Knowledge, Shell scripting, Python, Ansible
  • ITIL

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.

We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.

As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.

Join us in shaping the future.

  • inclusive development opportunities
  • flexible work-life support
  • paid volunteer days
  • vibrant employee networks that keep you connected to what matters most

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

  • Discover more information on jobs at State Street. com/careers
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Production Support Engineer, Senior Associate employer: State Street

State Street is an exceptional employer, offering a dynamic work environment in the heart of the UK financial sector. With a strong commitment to employee development, inclusive culture, and flexible work-life balance, we empower our team members to thrive while contributing to meaningful governance initiatives. Join us to be part of a collaborative team that values your insights and fosters your professional growth.

State Street

Contact Details:

State Street Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Production Support Engineer, Senior Associate

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at State Street or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to State Street.

Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like State Street.

Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like State Street that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Production Support Engineer, Senior Associate

Production Support
Incident Management
Analytics
Automation
Performance Testing
SQL
Shell Scripting

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at State Street.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at State Street and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at State Street

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If State Street uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.