Head of Workforce Authentication Services, MD in London

About the Role

Global Cybersecurity (GCS) protects State Street and its clients from the impact of cyber‑attacks by understanding risks and mitigating them through a robust, continuously evolving cybersecurity program and control environment.

Reporting to the Head of Identity & Access Management and the Head of Workforce Authentication Services, the Managing Director will lead the strategic direction, engineering, operations and compliance posture of all workforce authentication platforms at State Street.

This role consolidates capabilities currently distributed across two towers into a single, accountable engineering and operations leadership role.

The successful candidate will also serve as the engineering leader for the Workforce Passwordless program, owning the end‑to‑end technical execution and the elimination of password‑dependent authentication protocols across the enterprise.

Responsibilities

• Own engineering, operations, resilience and compliance for the workforce authentication platform stack, including Directory & Identity Plane, Federation & SSO, Strong Authentication & MFA, Passwordless Program and Resilience & Operations.
• Develop and execute a unified Workforce Authentication strategy that consolidates all authentication services.
• Define the multi‑year target architecture for authentication aligned to State Street’s Technology and Security strategies.
• Partner with heads of CIAM, Privileged & Infrastructure Access, IGA, and IAM Oversight to ensure a coherent end‑to‑end IAM operating model.
• Serve as the engineering owner of the Workforce Passwordless program, accountable for delivery against milestones and the financial plan.
• Lead technical design and rollout of supporting technologies for password‑less authentication.
• Drive vendor/product assessments and lead comparative POCs aligned to State Street use cases.
• Own Authentication compliance with IAM Standard and ensure alignment to NIST, DORA, BAIT, UK PRA SS1/21, MAS TRM, HKMA SPM and APRA CPS 234.
• Support assurance compliance with the Second Line of Defence, Third Line (Corporate Audit) and External Auditors (E&Y) including evidence ownership, RCSA control mapping and finding remediation.
• Provide support and data for compliance management: control design, control testing readiness, KRI/KPI reporting to IAM Governance Council, Cybersecurity Risk Committee and Technology Risk Committee.
• Own end‑to‑end remediation of audit, regulatory and penetration‑test findings affecting workforce authentication.
• Accountable for the availability, performance and resilience of Tier‑0 authentication services: DR posture, recovery testing, capacity management and major‑incident command for outages.
• Own the operational interface for Authentication Services with key partners including End User Computing, Platform Engineering, Production Management, Network and regional IT heads.
• Lead a globally distributed team, evolve the operating model in line with the IAM portfolio management framework.
• Drive talent strategy, succession and a culture of engineering excellence, multi‑disciplinary delivery and accountable ownership.

Qualifications & Skills

• 15+ years in technology, engineering or security roles with at least 8 years leading large‑scale authentication engineering and operations functions, ideally in a regulated financial services environment.
• Hands‑on technical depth across Active Directory, Microsoft Entra ID, Kerberos, LDAP, SAML, OIDC, FIDO2/Web Authn, MFA and federation platforms.
• Proven track record of regulator‑facing and audit‑facing accountability, defending control design and enhancement plans to PRA, FCA, DORA, MAS, HKMA, APRA and internal/external audit.
• Experience operating Tier‑0 critical services with strict availability, DR and resilience SLAs.

Education & Preferred Qualifications

• Experience consolidating previously siloed identity/authentication towers into a single accountable function.
• Experience leading globally distributed teams across US, EMEA and India.
• Bachelor’s Degree in Cyber Security or a related technical discipline.
• Salary Range

$170,000 – $282,500 Annual (range quoted above applies to the role in the primary location specified; if the candidate ultimately works outside of the primary location, the applicable range could differ).

Benefits

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes a retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long‑term disability and other optional additional coverages; paid‑time off including vacation, sick leave, short‑term disability and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance‑based awards (excluding certain sales roles subject to sales incentive plans); and eligibility for certain tax‑advantaged savings plans.

Equal Opportunity Employer

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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