Fund Order Services, Officer in London

This role is in our UK Fund Order Services operations team. This is an exciting opportunity to be a key part of a growing global team, with exposure to Unit Dealing and Cash Allocation and Rebalance (CAAR).

The team you will be joining plays a vital role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams to help navigate employees and the organisation. In your role you will strive for innovative solutions that are straightforward and scalable. You will help us build resilience and execute day-to-day deliverables at our best.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for:

• Manage daily execution of Fund Manager Unit Dealing for collective investment schemes.
• Provide secondary approval for Cash Allocation and Rebalance (CAAR) calculations and daily Unit Dealing deal execution.
• Ensure that all relevant checks are performed for accuracy and timeliness, to meet the stringent internal and external deadlines.
• Provide secondary approval in the daily confirmation and loading of deals into State Street systems following strict procedures to ensure accurate capture of nominal, prices, and shares in a timely manner.
• Ensure that the business unit operates in compliance with internal and external regulations and that escalation procedures are followed.
• Ensure that all procedures, systems, and controls are regularly reviewed and in line with the risk profile of the unit.
• Conduct periodic business reviews ensuring associated risks are identified and managed and appropriate remedial action is taken as necessary.
• Provide strategic oversight to business line development through identification of key issues and trends.

Managerial Responsibilities:

• Maintain a detailed understanding of the scope of the role’s managerial responsibilities.
• Ensure that your team has clear understanding of their reporting lines, authority levels, scope of responsibilities, objectives, training and competency requirements plus progress is reviewed regularly in line with Company policy.
• Develop effective working relationships and communications with staff and ensure that staff are motivated, developed and supported.
• Establish and monitor systems of control, delegated authority, and escalation procedures so that the business complies with internal policies and external regulations.
• Adhere to the delegation and oversight framework in the performance of daily tasks.
• Establish and monitor an effective delegation framework to ensure that tasks are performed by staff members with appropriate capacity and authority level.
• Establish and nurture a culture of ‘Risk Excellence’ within the team, encouraging an environment of openness that welcomes effective challenge and supports open discussion.
• Ensure that you make reasonable decisions by exercising reasonable care when considering information available to you.
• Establish and nurture a culture of individual ownership of tasks to embed a clear individual sense of accountability into staff members’ behaviour.
• Ensure that the highest level of the Code of Conduct is displayed in your own and staff behaviour.

What we value:

• Fund accounting and/or pricing experience and/or dealing gained within Unit Linked, Pension or Retail Funds’ environment.
• Excellent Customer Services skills.
• Good Excel skills.
• Knowledge and understanding of the investment regulations.

Education & Preferred Qualifications:

• Ideally to degree standard although previous industry experience will also be considered.

Additional requirements:

• Good motivator/leader, providing support but also able to delegate and manage the team.
• Ability to work under tight timescales and under pressure for daily, weekly and monthly deadlines ensuring accountability and ownership.
• Able to show initiative and make sound judgments.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.