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For Companies At a Glance
- Tasks: Lead global business continuity and operational resilience programmes, ensuring effective risk management.
- Company: Join State Street, a leading custodian bank and asset manager with over 200 years of experience.
- Benefits: Enjoy competitive benefits, flexible work options, and extensive development programmes.
- Why this job: Make a real impact in a dynamic environment while fostering inclusivity and community engagement.
- Qualifications: Degree level education with strong project management and communication skills required.
- Other info: Diverse candidates are encouraged to apply; we value unique perspectives.
The predicted salary is between 72000 - 108000 £ per year.
Purpose of Role
Support the delivery of end to end implementation of State Street’s Enterprise Continuity programme in line with the global standards, helping the company prepare to resist, absorb, and recover from disruption. The position reports to the Global Head of Resiliency Continuity. Support the delivery of the end to end implementation of the State Street Bank International GmbH Operational Resilience programme in line with global policy and standards whilst taking into account regulatory specifics in each branch of SSBI. The position reports locally to the Chief Administration Officer.
To provide end to end oversight of processes, ensuring desired outcomes from design through to delivery in order to achieve robust and repeatable resilience solutions that align with Resiliency by Design principles and support stakeholders within the Business, Technology and Risk. The successful candidate will contribute across all aspects of the Enterprise Resiliency framework, including development of the Standards, enhancement projects and support for Business Continuity Directors and Advisors in the execution of their responsibilities. This role will contribute to the execution of State Street’s operational goals and plans by working in partnership with divisional/group management and/or external organisations.
Major Responsibilities
- Provides oversight end to end for the Business Continuity programme globally and the operational resilience programme within SSBI, from programme design to programme execution ensuring Business Leads and Resiliency Personnel understand the intent of standards and are supported by the appropriate framework to manage risk.
- Provides guidance and direction to Business Lines and Corporate areas on programme delivery and regulatory requirements for both programmes via the Business Continuity Advisory team.
- Provides input and direction on enhancement projects in order to deliver effective solutions.
- Leads the Resiliency Advisory Board to provide recommendations on risk items and provide risk escalation where necessary.
- Drives definition of roles and responsibilities for Business Continuity Directors and Business Continuity Advisors along with related personnel to ensure effective delivery.
- Develops Business Continuity Advisory team to ensure a spread of specialist knowledge areas across related fields (IT/DR, Third Party, Cyber and related regulation) in all regions.
- Provides opportunities for team members to participate in appropriate industry forums to support effective development of the programme and effective personal development.
- Ensures connectivity between Business Continuity Advisory team and related internal groups, for example: Client Experience and Testing COE teams.
- Presents status updates on the SSBI Resilience programme to the EMB and escalates any deviation from the requirements of either the Enterprise Resiliency Policy or the relevant regulation.
Level of Education/Qualifications
Ideally educated to Degree level.
Skills and Experience
- Project management and presentation skills.
- Experience presenting to senior management; ability to work across functions and businesses and engage stakeholders at all levels of the firm and across multiple jurisdictions.
- Experience interacting and influencing internal functions where you have no direct control.
- Strategic and systematic thinker with the ability to execute tactically and demonstrate creative problem-solving skills.
- Strong analytical intelligence for forward planning.
- Strong interpersonal and client management skills with ability to sustain relationships with clients, peers and staff.
Required Competencies
- Strong communication skills, both written and verbal.
- Excellent customer relations/service skills.
- Excellent project planning, team player and interpersonal skills.
- Ability to multi-task effectively and efficiently.
- Flexible and reliable; must operate with openness to continuous improvement and change.
- Proven track record in delivery of large, complex, regionally significant initiatives within a financial services firm.
- Strategic mind-set that includes change management controls.
- Proven experience of working in a complex oversight environment.
- Proven ability to influence and shape outcomes with senior level stakeholders.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.
Global Head of Resiliency Continuity Advisory & SSBI Head of Resiliency, Managing Director employer: State Street
Contact Detail:
State Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Head of Resiliency Continuity Advisory & SSBI Head of Resiliency, Managing Director
✨Tip Number 1
Familiarise yourself with State Street's Enterprise Continuity programme and the specific operational resilience requirements for SSBI. Understanding these frameworks will help you demonstrate your knowledge during discussions and interviews.
✨Tip Number 2
Network with professionals in the field of business continuity and operational resilience. Attend industry forums or webinars to connect with potential colleagues and gain insights into best practices that you can bring to the role.
✨Tip Number 3
Prepare to discuss your experience in managing complex projects and influencing stakeholders without direct control. Be ready to share specific examples that highlight your strategic thinking and problem-solving skills.
✨Tip Number 4
Showcase your interpersonal skills by engaging with current employees on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be beneficial during the interview process.
We think you need these skills to ace Global Head of Resiliency Continuity Advisory & SSBI Head of Resiliency, Managing Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational resilience and business continuity. Use specific examples that demonstrate your project management skills and ability to influence stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your understanding of State Street's Enterprise Continuity programme. Mention how your strategic thinking and problem-solving skills align with the role's requirements.
Highlight Relevant Skills: Emphasise your strong communication skills, both written and verbal, as well as your experience in presenting to senior management. These are crucial for the Global Head of Resiliency role.
Showcase Your Leadership Experience: Detail any previous leadership roles or experiences where you guided teams or projects. This will demonstrate your capability to lead the Resiliency Advisory Board and manage diverse teams effectively.
How to prepare for a job interview at State Street
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the Global Head of Resiliency Continuity Advisory role. Familiarise yourself with State Street’s Enterprise Continuity programme and how it aligns with global standards. This will help you articulate how your experience and skills can contribute to their objectives.
✨Showcase Your Project Management Skills
Given the emphasis on project management in this role, be prepared to discuss specific projects you've managed. Highlight your ability to oversee complex initiatives, engage stakeholders, and deliver results. Use examples that demonstrate your strategic thinking and problem-solving capabilities.
✨Prepare for Senior Management Interaction
Since the position involves presenting to senior management, practice articulating your ideas clearly and confidently. Prepare to discuss how you’ve influenced outcomes in previous roles, especially in environments where you had no direct control. This will showcase your interpersonal and client management skills.
✨Demonstrate Flexibility and Continuous Improvement
State Street values flexibility and a commitment to continuous improvement. Be ready to share examples of how you've adapted to change in past roles and contributed to process enhancements. This will show that you align with their culture of innovation and resilience.
