At a Glance
- Tasks: Lead the design and execution of State Street’s Global Resilience Programme.
- Company: Join a leading financial services firm committed to operational resilience.
- Benefits: Flexible work-life support, paid volunteer days, and inclusive development opportunities.
- Other info: Collaborate with senior stakeholders and drive strategic initiatives across global teams.
- Why this job: Make a real impact on critical business services and enhance your career in a dynamic environment.
- Qualifications: Degree level education with expertise in operational resilience and financial services operations.
The predicted salary is between 80000 - 100000 £ per year.
The Enterprise Resilience Office (ERO) is responsible for developing, governing, and advancing State Street’s global resilience strategy. ERO ensures the organization can design, maintain, and continuously mature risk‑appropriate continuity and recovery capabilities that safeguard the delivery of critical business services across all market environments.
An opportunity within the Enterprise Resilience Office supporting the Operational Resilience Programme has become available. The successful candidate will support the implementation/enablement of State Street’s Global Resilience Programme with particular focus on driving the design, execution, and continuous maturity of the firm’s Impact Tolerance framework across Critical Business Services (CBS). The Operational Resilience – Enablement VP will be responsible for participating in all aspects of the framework, maturing the quality, coherence and impact of our resiliency programme, and contributing to the delivery of State Street’s operational resilience objectives by partnering with business, corporate functions, and executive leadership to drive alignment to the firm’s strategic resilience and service continuity priorities.
Major Responsibilities
- Lead the end‑to‑end lifecycle of impact tolerance, including definition, analysis validation, and periodic review.
- Ensure Impact Tolerances are articulated through clear statements aligned to time and volume thresholds for disruption tolerance.
- Oversee recalibration based on scenario testing outcomes, material events, and dependency changes.
- Drive consistency of application across all Critical Business Services and legal entities.
- Strengthen data integrity, governance, and methodology underpinning impact tolerance calculations.
- Reduce reliance on manual processes by driving standardisation, automation, and tooling enablement.
- Build a scalable and repeatable process to calculate impact tolerance.
- Ensure impact tolerance practices meet expectations from global regulatory frameworks (e.g., PRA, HKMA, MAS, CPS 230).
- Keep track of ITOL breaches, ensure impact tolerance outcomes, breaches, and remediation progress to governance forums (e.g., ERRC).
- Maintain audit‑ready documentation and defensible rationale for all impact tolerance decisions.
- Define and implement a forward‑looking roadmap to mature impact tolerance capabilities.
- Codify knowledge through standards, playbooks, templates, and training.
- Build and develop specialist capability across regions to enable consistent execution.
- Assess the regulatory requirements for the different Critical Business Services and entities in the region and compare to current approach being taken, identifying any gaps and proposing required uplifts, actions or mitigations.
- Apply knowledge of business unit operations and leverage that to develop and execute the Enterprise resiliency programme components and associated standards.
- Implement and support the business units in their execution of the repeatable framework of cyclical resilience activities to meet strategic and regulatory requirements.
- Facilitate workshops and provide expertise. Provide SME support.
- Project lead and actively participate in wider State Street projects related to operational resilience.
- Produce content and present to boards, relevant committees, governance forums, and leadership teams.
- Participate in meetings with Global EVPs, and support local SMFs.
- Promote a culture of operational resiliency awareness and appropriate governance.
- Deputise for manager when required, including on client interactions.
Level of Education / Qualifications
- Degree level.
Skills And Experience
- Expertise in Operational Resilience, with strong focus on impact tolerance design and execution.
- Strong understanding of financial services operations (payments, custody, trade lifecycle, client servicing).
- Proven ability to assess end‑to‑end service delivery and disruption propagation across dependencies.
- Demonstrated experience in developing quantitative and qualitative methodologies.
- Interpreting complex data and identifying vulnerabilities.
- Translating analysis into clear executive insights.
- Strategic thinker with ability to translate vision into execution.
- Influential communicator comfortable engaging senior stakeholders and regulators.
- High degree of analytical rigor and intellectual curiosity.
- Ability to operate in ambiguous environments and drive structured outcomes.
Preferred
- Experience working within global systemically important financial institutions (GSIFIs).
- Familiarity with regulatory frameworks such as PRA/FCA, HKMA OR‑2, MAS, CPS 230.
- Exposure to data analytics, resilience tooling, or automation initiatives.
- Strong leadership and presentational skills.
- Experience presenting to executive management; ability to work across functions and businesses and engage stakeholders at all levels of the firm and across multiple jurisdictions.
- Experience interacting and influencing internal functions where you have no direct control.
- Strategic and systematic thinker with the ability to execute tactically and demonstrate creative problem‑solving skills.
- Strong analytical intelligence for forward planning.
- Strong interpersonal skills with ability to sustain strong relationships with stakeholders and ERO colleagues.
Required Competencies
- Strong communication skills.
- Strong documentation skills.
- Ability to multi‑task effectively and efficiently.
- Flexible and reliable; must operate with openness to continuous improvement.
- Strategic mind‑set and change management methodology.
- Proven experience of working in a complex oversight environment.
- Proven ability to influence and shape outcomes with senior level stakeholders.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
Equal Opportunity Employer
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers.
Enterprise Resiliency Office - Operational Resilience Enablement, Vice President employer: State Street
State Street is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work culture that fosters inclusivity and collaboration. With a strong commitment to professional development, employees benefit from flexible work-life support, paid volunteer days, and vibrant networks that enhance their connection to the community. Located in a global financial hub, this role provides a unique opportunity to contribute to critical resilience strategies while working alongside industry leaders in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Resiliency Office - Operational Resilience Enablement, Vice President
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
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✨Leverage Your University Career Services
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We think you need these skills to ace Enterprise Resiliency Office - Operational Resilience Enablement, Vice President
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at State Street. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at State Street
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with State Street’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
