Alpha Cash Services Implementation, Assistant Vice President

State Street’s Alpha Cash Services Implementation Team is seeking a qualified Implementation Manager for the industry’s first ever front to back client servicing platform. The Alpha Cash Services Client Implementation Manager will be responsible for overseeing client communication, requirements analysis, data collection and training. Managing the Alpha implementation and onboarding plan, project timelines, testing and post-go-live efforts for several simultaneous client implementations.

The team you will be joining is a part of a global, cross-divisional group supporting State Street Alpha. State Street Alpha redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

As a Cash Services Implementation Team Member you will:

• Provide technical analysis and advice to clients (internal and external) on current and future state data-centric operating models.
• Liaise with stakeholders in order to establish and document implementation requirements in relation to cash, develop “use cases” to document requirements.
• Maintain an excellent working knowledge of the STT F2B product offering to perform subject matter expert activities, consultancy, implementation configuration and demonstrations specializing in IBOR & Investment accounting and Cash servicing but not limited to these product areas.
• Ongoing data/technical requirements analysis to align project expectations.
• Apply functional business knowledge to system roadmap and be part of agreeing future enhancements/development activities.
• Assist individual client implementation efforts specializing in cash & IBOR.
• Support testing activities and immediate post-production transition with the support of test plan development and test scripts.
• Assist the team in requirement gathering, development, definition and controlling of technical standards and methodologies.
• Process design and implement solution architectures and concepts in the context of projects and client implementations.
• Clear, complete and accurate documentation of user requirements and functional specifications.
• Collaborate with other team members to share best practices, raise issues, develop consistent global processes.
• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role.
• Ensure that the highest level of the Code of Conduct is displayed in your behavior.
• Provide appropriate management information as required to support business unit decision making.
• Support the ‘Risk Excellence’ culture within the business.
• Serve as a liaison between business users and various IT development and testing teams.
• Domestic and/or international travel may be required.

These skills will help you succeed in this role:

• Strategic thinker with strong business analysis and planning skills.
• Capable of identifying and interpreting wider-ranging issues: ‘Big picture’ understanding.
• Demonstrate understanding of Operations processes and procedures and an ability to learn quickly.
• Excellent communication and interpersonal skills, written and oral; confident in interaction with clients and senior stakeholders.
• Experience with designing new solutions by analyzing requirements, studying system capabilities, and writing detailed business requirements.
• Very strong interest in the underlying detail of the analysis is a must.
• Communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing.

Education & Preferred Qualifications:

• Bachelor’s Degree in technology, finance, business or equivalent.
• Minimum 10 years related experience in financial services technical projects.
• Knowledge of financial service industry – cash & IBOR / Investment Accounting experience preferred.
• Knowledge of SDLC methodologies.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.