Projects and Engagement Manager

Qualified applicants should have prior experience managing large programs, particularly in the context of a software business or professional services in financial services disciplines. Applicants must demonstrate experience managing organizations through significant change and developing relationships at executive levels. Over time, this position could potentially evolve into increasing levels of responsibility within the wider Alpha Implementation organization. State Street AlphaSM redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle, and back office. It harmonizes data, technology, and services across trusted providers to help our clients better manage their businesses. Establish project governance both internally and with the client, ensuring all stakeholders are communicated with frequently and appropriately. # Devise evaluation strategies to monitor performance and determine the need for improvements. # Supervise all program and project managers involved to provide feedback and resolve complex problems. # Implement standard change control processes, deploy, and maintain risk, issue, and decision logs. # This role is responsible for leading large, complex client transformation programs working with client C-Suite and STT executives to implement platform and service solutions aligned with client and STT agreed business outcomes. # The Client Implementation Executive is responsible for overseeing the successful delivery of programs or portfolios of programs, setting strategic goals, and planning from inception to completion. This includes management of client solution management in partnership with multiple product and platform organizations and E2E business/solution architects, workstream leadership, conversion activities, business and client testing activities, change management, financial management, operational readiness, post-conversion hypercare, etc. # The role requires establishing project governance and driving both internal and client executive stakeholders to meet their responsibilities, ensuring effective communication and reporting throughout the implementation lifecycle. # The successful candidate must devise strategies to monitor program performance, provide feedback to project managers, and identify areas for efficiency enhancement, applying change and risk management principles as necessary. # The role partners with Global Client Division leaders, Global Technology Services, Global Delivery teams, and Alpha Teams to deliver business outcomes that span STT business lines, platform providers, delivery partners, and client ecosystems, with responsibility for execution of program, business, financial, and client outcomes across Front Office, Middle Office, Back Office, and Data domains. Outstanding presentation, communication (oral & written), and relationship-building skills across all levels of management. Strong critical thinking, problem solving, decision making, and relationship management skills. The Enterprise Culture traits and behaviors – Own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community. Strong understanding of financial markets and investment management processes, including back office functions. Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry. Experience with Agile software development, highly configurable systems, and leading testing techniques. Willingness and ability to travel. #