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For Companies At a Glance
- Tasks: Manage and support Charles River IMS systems for clients, ensuring optimal performance and user satisfaction.
- Company: Join State Street, a leading global custodian bank and asset manager with over 200 years of experience.
- Benefits: Enjoy flexible work options, competitive medical care, and comprehensive development programmes.
- Why this job: Be part of a dynamic team that values diversity and social responsibility while making an impact in finance.
- Qualifications: Bachelor's degree in a technical field and 3+ years of relevant experience required.
- Other info: Occasional travel and out-of-hours support may be needed; embrace a culture of continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
Company Profile: Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets. Charles River were acquired by State Street in October 2018.
Background:
A client-facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients.
Responsibilities:
This role will involve working closely with Clients, providing expert level remote management, administration and support for Client production Charles River IMS solutions, including:
- Client assistance in optimal use of the system
- User administration/privileges
- Parameter configuration changes
- System availability
- Application and database performance tuning
- Daily operational processing monitoring and support
- Charles River IMS and database software patches
- Charles River IMS version upgrades
- Assistance with problem support and resolution
- Business Continuity/Disaster Recovery assistance
- Working with Charles River colleagues to smoothly transition new Clients to production operation.
- Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients.
- Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.
- Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.
- The role will involve periodic out of hours support and/or weekend work.
- Occasional travel to customer sites may be required for planning and review meetings.
Skills, Experience & Qualifications Required:
- Experience with Financial Services Investment Management, Trading or related systems highly preferable ( e.g. Charles River IMS)
- Proven ability to partner with various internal departments to deliver superior customer service.
- Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions.
- Any experience with the following is preferred: servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recovery/business continuity.
- Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.
- Bachelor's degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Maths' or Statistics preferred.
- Minimum of 3+ years' relevant industry experience
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Primary Systems Analyst, Charles River Development, Assistant Vice President - State Street Corpo... employer: State Street Corporation
Contact Detail:
State Street Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Primary Systems Analyst, Charles River Development, Assistant Vice President - State Street Corpo...
✨Tip Number 1
Familiarise yourself with Charles River IMS and its functionalities. Understanding the platform inside out will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of State Street or Charles River. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer in your application process.
✨Tip Number 3
Brush up on your technical skills, especially in MS SQL Server, Oracle, and database administration. Being able to discuss your hands-on experience with these technologies will set you apart from other candidates.
✨Tip Number 4
Prepare for scenario-based questions that assess your problem-solving abilities and customer service skills. Think of examples from your past experiences where you successfully resolved issues or improved processes.
We think you need these skills to ace Primary Systems Analyst, Charles River Development, Assistant Vice President - State Street Corpo...
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in financial services, particularly with investment management systems like Charles River IMS. Emphasise your technical skills and any customer service experience.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of the role and the company. Mention specific experiences that demonstrate your ability to manage production systems and provide excellent client support.
Highlight Technical Skills: Clearly outline your technical skills related to database management (MS SQL Server, Oracle, Sybase) and any programming or scripting languages you are familiar with. This is crucial for the role.
Showcase Problem-Solving Abilities: In your application, provide examples of how you've successfully resolved technical issues in previous roles. This will demonstrate your troubleshooting skills and ability to work under pressure.
How to prepare for a job interview at State Street Corporation
✨Understand the Company and Its Solutions
Before your interview, make sure you have a solid understanding of Charles River Development and their end-to-end investment management solutions. Familiarise yourself with how their platform operates and the benefits it provides to clients, as this will demonstrate your genuine interest in the role.
✨Showcase Your Technical Skills
Given the technical nature of the Primary Systems Analyst position, be prepared to discuss your experience with MS SQL Server, Oracle, and Sybase. Highlight any relevant projects or situations where you've successfully managed database configurations or troubleshooting, as this will showcase your capability to handle the responsibilities of the role.
✨Emphasise Customer Service Experience
This role requires excellent customer service skills, so be ready to share examples of how you've partnered with clients or internal teams to deliver superior service. Discuss specific instances where you resolved issues or improved processes, as this will illustrate your ability to thrive in a client-facing position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and technical troubleshooting skills. Practice articulating your thought process when faced with challenges related to system performance, user administration, or disaster recovery, as this will help you convey your analytical mindset during the interview.
