At a Glance
- Tasks: Support investment management systems and solve complex application problems.
- Company: Join Charles River, a leader in investment management solutions.
- Benefits: Enjoy competitive pay, flexible work options, and professional development support.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make an impact in finance while growing your skills in a dynamic environment.
- Qualifications: University degree in Business or related field; experience in investment industry is a plus.
The predicted salary is between 40000 - 50000 € per year.
Company Profile: Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets.
Background: Strong candidates are generally experienced in:
- Providing business/functional support for investment management or trading systems
- Handling complex and challenging application problems
Responsibilities:
- Working in a team providing application support for the Charles River IMS via e-mail, telephone and WebEx.
- Identifying client requirements, devising solutions, defining product enhancement requests and suggesting workarounds where applicable.
- Continually deepening your product, business and industry knowledge through role exposure, keeping up to date with new features, relevant internal training sessions and personal development (e.g. CISI certifications funded by Charles River).
- Making astute use of all available resources to progress investigations: self-expertise, system documentation, knowledgebase, product specialists, implementation consultants, product engineers.
- Providing best practice guidance, solution design, and instructions to clients and colleagues.
- Taking responsibility for both technical and functional investigations.
- Proactive management of client cases to ensure high levels of customer satisfaction.
- Managing client expectations.
- Appropriately escalating significant issues to line manager.
- Liaising with the product engineering team to detail software enhancement requests and document potential defects.
Skills, Experience & Qualifications Required:
Business/Personal:
- Essential: University degree. Preferably in Business/Financial/Economics discipline. Potentially Computer Science/Engineering.
- Exposure to and knowledge of the investment industry from a buy-side perspective – largely financial instruments and workflows. Knowledge of major players and trends are a bonus.
- Drive to progress personal knowledge.
- Experienced in dealing with users or clients from both a business and technical perspective.
- Ability to perform under pressure and prioritise tasks appropriately.
- Excellent communication skills - verbal and written.
- Self-motivated and able to demonstrate initiative.
- A desire to own issues to resolution.
- Enjoys complex problem solving and investigation.
Highly Desirable:
- Experience with Order Management Systems (OMS).
- Previous application support experience within the Front Office/buy-side.
- Financial certification (CFA L1 or higher, IMC, Claritas Investment Certificate, CISI Investment Operations Certificate, …).
- General understanding of financial services technologies including integration, development, and data management.
- Exposure to supporting SaaS delivery model.
- Fluency in a second European language.
Technical:
- Essential: Experience with relational databases preferably Microsoft SQL Server or Oracle.
- Minimum of Beginner-level proficiency in SQL.
Desirable:
- Intermediate to Advanced-level proficiency in SQL.
- Experience in tackling complex application problems.
- Past exposure to any scripting or coding language e.g. Java, C#, Python, Perl, C++, VBA.
Product Specialist, Charles River Development, Officer in London employer: State Street Corporation
At Charles River Development, a State Street company, we pride ourselves on fostering a dynamic work environment that prioritises employee growth and satisfaction. Our comprehensive benefits package, including generous medical care and educational support, empowers you to reach your full potential while enjoying a flexible work-life balance. Join us in a culture that values diversity, inclusion, and community engagement, making it an exceptional place to build a rewarding career in the financial services industry.
StudySmarter Expert Advice🤫
We think this is how you could land Product Specialist, Charles River Development, Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Charles River on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into the investment management world. Brush up on the latest trends and challenges in the industry. This shows you're not just interested in the role but also passionate about the field.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves tackling complex application issues, consider doing mock interviews where you explain how you'd approach specific technical problems. It’ll help you shine during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Charles River.
We think you need these skills to ace Product Specialist, Charles River Development, Officer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Specialist role. Highlight your experience with investment management systems and any relevant technical skills, like SQL or application support. We want to see how you fit into our world!
Show Off Your Problem-Solving Skills:In your written application, share examples of how you've tackled complex problems in the past. We love candidates who can demonstrate their analytical thinking and initiative, especially in high-pressure situations. Let us know how you own issues until resolution!
Communicate Clearly:Since excellent communication is key for this role, ensure your application is well-structured and free of jargon. Use clear language to convey your thoughts and experiences. We appreciate straightforwardness and clarity in our team members!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining our team at Charles River Development.
How to prepare for a job interview at State Street Corporation
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of Charles River's investment management solutions. Familiarise yourself with their features and how they improve productivity and data quality. This will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Technical Questions
Given the technical nature of the position, brush up on your SQL skills and any relevant programming languages like Java or Python. Be ready to discuss how you've tackled complex application problems in the past, as this will demonstrate your problem-solving abilities.
✨Showcase Your Communication Skills
As a Product Specialist, you'll need to communicate effectively with clients and colleagues. Practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've successfully managed client expectations or resolved issues in previous roles.
✨Demonstrate Your Industry Knowledge
Stay updated on trends in the investment industry, especially from a buy-side perspective. Be prepared to discuss major players and recent developments. This knowledge will not only impress your interviewers but also show that you're proactive about your personal development.
