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- Tasks: Lead client engagements and ensure successful software implementation while driving customer adoption.
- Company: Join Mercatus, a leader in enterprise investment management solutions.
- Benefits: Competitive salary, professional development, and exposure to cutting-edge technologies.
- Why this job: Be a trusted advisor and make a real impact on major clients in a high-growth environment.
- Qualifications: Experience in client management, sales, and operations with strong leadership skills.
- Other info: Opportunity to work with innovative technologies like AI and Blockchain.
The predicted salary is between 72000 - 108000 £ per year.
As part of the Professional Services organization within Mercatus, the primary goal of the Principal Consultant will be ensuring successful Implementation and Configuration Services ("ICS") to meet customer requirements while promoting customer adoption and providing a channel for the sale of other company Software and Services. This role is extremely critical as it takes the handoff of a client from a finalized Sales contract to ensuring that the customer is effectively on-boarded (a consulting engagement that could last several months). As a senior hire on this team in high growth phase, this person has the unique opportunity to also support business development efforts heavily throughout the sales process.
As such, the role is equal parts Sales, Client Management, and Operations, and it works closely with every area within the company while gaining a deep understanding of all areas of the business. The Principal Consultant will be the key interface to customer success and have consistent exposure to large private markets funds and multi-national companies. The key to this role is delivery - the Principal Consultant will lead the execution to deliver to client goals while being a trusted advisor to the client. The VP level is responsible for more complex, strategic clients.
The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.
As Principal Consultant you will:
- Own client engagement and program management of Professional Services deployment
- Manage customer relationship throughout ICS
- Guide customer to decisions / consensus and drive to deadlines assertively
- Lead requirements gathering with customer to ensure successful configuration specific to needs
- Design ideal deployment outcomes for client with a heavy focus on end visuals in Business Intelligence for client use in reporting / analysis
- Define deployment options for customer and outline key advantages / disadvantages
- Coordinate individual Business Managers responsible for various elements of customer integration
- Deliver final configuration to customer and complete onboarding
- Establish plan for Organization Change Management ("OCM") within customer org, including leading Live Training and supporting post-ICS adoption phases
Principal Consultant,Mercatus, Vice President in London employer: State Street Corporation
Contact Detail:
State Street Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Consultant,Mercatus, Vice President in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for the team too. Tailor your answers to reflect their values and goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We can’t stress enough how important it is to be confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Principal Consultant,Mercatus, Vice President in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Principal Consultant role. Highlight your experience in client management, program delivery, and any relevant software solutions you've worked with. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience with complex clients and any innovative technologies you've used.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully navigated challenges in previous roles. We love candidates who can demonstrate their ability to lead projects and drive results, especially in high-pressure situations.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Mercatus!
How to prepare for a job interview at State Street Corporation
✨Know Your Stuff
Make sure you have a solid understanding of Mercatus and its services. Familiarise yourself with their software solutions, especially State Street Alpha, and be ready to discuss how your experience aligns with their goals in client management and implementation.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships and driven projects to completion. Highlight your ability to guide clients through decision-making processes and how you've handled complex situations.
✨Demonstrate Strategic Thinking
Since this role involves working with strategic clients, be prepared to discuss how you approach problem-solving and decision-making. Think about how you can contribute to business development efforts and support the sales process while ensuring client success.
✨Ask Insightful Questions
Come equipped with thoughtful questions that show your interest in the role and the company. Inquire about their approach to customer onboarding and how they measure success in client engagements. This will demonstrate your proactive mindset and genuine interest in contributing to their team.