FinTech SaaS Production Support Analyst in London

FinTech SaaS Production Support Analyst in London

London Full-Time 45000 - 55000 € / year (est.) No home office possible
State Street Corporation

At a Glance

  • Tasks: Manage and support Charles River IMS systems while optimising processes.
  • Company: Join State Street Corporation, a leader in FinTech innovation.
  • Benefits: Dynamic work environment with a focus on employee development.
  • Other info: Strong SQL skills and a customer-focused mindset are essential.
  • Why this job: Be part of a cutting-edge team making waves in the FinTech industry.
  • Qualifications: BS in a technical field and 3 years of FinTech experience required.

The predicted salary is between 45000 - 55000 € per year.

STATE STREET CORPORATION is seeking a Systems Analyst based in Greater London to manage and support Charles River IMS systems. The role requires a BS in a technical discipline and 3 years in Fintech.

Key responsibilities include:

  • Application support
  • User administration
  • System configuration
  • Process optimization

The ideal candidate will have strong SQL skills, technical troubleshooting abilities, and a customer-focused approach. The position offers a dynamic environment and commitment to employee development.

FinTech SaaS Production Support Analyst in London employer: State Street Corporation

State Street Corporation is an exceptional employer, offering a dynamic work environment in Greater London where innovation meets employee development. With a strong commitment to nurturing talent, employees benefit from extensive growth opportunities and a collaborative culture that prioritises customer satisfaction and technical excellence. Join us to be part of a forward-thinking team that values your contributions and supports your career aspirations in the FinTech sector.

State Street Corporation

Contact Detail:

State Street Corporation Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land FinTech SaaS Production Support Analyst in London

✨Tip Number 1

Network like a pro! Reach out to folks in the FinTech space, especially those who work with Charles River IMS systems. A friendly chat can open doors and give you insights that job postings just can't.

✨Tip Number 2

Show off your SQL skills! During interviews, be ready to discuss specific examples of how you've used SQL in past roles. We want to see your technical troubleshooting abilities in action!

✨Tip Number 3

Be customer-focused! Prepare to share stories about how you've optimised processes or supported users in previous jobs. This will highlight your commitment to delivering top-notch service.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace FinTech SaaS Production Support Analyst in London

SQL
Application Support
User Administration
System Configuration
Process Optimization
Technical Troubleshooting
Customer-Focused Approach

Some tips for your application 🫑

Tailor Your CV:Make sure your CV highlights your experience in FinTech and any relevant technical skills. We want to see how your background aligns with the role of a Production Support Analyst, so don’t hold back on showcasing your SQL skills and troubleshooting abilities!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the FinTech industry and how your customer-focused approach can benefit us at State Street Corporation. Keep it concise but impactful!

Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical challenges in the past. We love candidates who can demonstrate their ability to optimise processes and provide top-notch application support, so share those success stories!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at State Street Corporation

✨Know Your SQL Inside Out

Since strong SQL skills are a must for this role, make sure you brush up on your SQL knowledge. Be prepared to answer technical questions or even solve problems on the spot. Practising common SQL queries and understanding how they apply to Charles River IMS systems will give you an edge.

✨Showcase Your Troubleshooting Skills

The role requires technical troubleshooting abilities, so be ready to discuss past experiences where you've successfully resolved issues. Think of specific examples that highlight your analytical thinking and problem-solving skills, as these will demonstrate your capability to handle challenges in a dynamic environment.

✨Emphasise Your Customer-Focused Approach

As a Production Support Analyst, you'll need to interact with users regularly. Prepare to share instances where you've gone above and beyond to assist customers or improve their experience. This will show that you understand the importance of user administration and support in a FinTech setting.

✨Research State Street Corporation

Familiarise yourself with State Street Corporation's values, mission, and recent developments in the FinTech space. This knowledge will not only help you tailor your answers but also demonstrate your genuine interest in the company and its commitment to employee development.