At a Glance
- Tasks: Lead client implementations for a cutting-edge financial platform and manage multiple projects.
- Company: Join State Street, a global leader in investment management.
- Benefits: Flexible work-life support, paid volunteer days, and inclusive development opportunities.
- Other info: Dynamic environment with opportunities for growth and a commitment to diversity.
- Why this job: Make an impact in the financial industry with innovative solutions and a collaborative team.
- Qualifications: 10+ years in finance, strong project management skills, and excellent communication abilities.
The predicted salary is between 70000 - 90000 £ per year.
The State Street Alpha client implementation team is looking for a qualified leader with strong experience in project management, analysis, system flows and business architecture to execute client implementations of the industry's first ever front-to-back client servicing platform. The successful candidate must be highly organized and be able to move seamlessly between multiple implementations and changing client requirements.
The Alpha Front Office Support Solutions & Implementation Workstream Lead will be responsible for managing and overseeing the due diligence/service definition, solution design, implementation/onboarding, testing and post-go-live efforts for several client implementations (likely simultaneously). The role will include implementing solutions not only for specific clients, but also as part of the core Alpha platform that will be leveraged across all Alpha clients.
The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.
As a Client Implementation Manager you will:
- Manage the client solution design (operational processes as well as system functionality), conversion approach, implementation plan, go-live, and post-go-live activities for converting clients onto State Street's Front to Back servicing platform.
- Work with external clients and portfolio managers to configure the Alpha platform for client-specific workflows.
- Manage the definition of services, service level agreements, in/out scope discussions, and change control items with the client and internal stakeholders.
- Collaborate with other teams to share approaches, develop best practices and improve team capabilities to successfully migrate clients.
- Coordinate with a Model Office environment and team for internal and external testing and POC purposes.
- Become a product and platform SME on State Street's Front-to-back platform.
- Organize and conduct implementation project status meetings, including communicating status to internal and external stakeholders, including senior management.
- Domestic and/or international travel may be required.
These skills will help you succeed in this role:
- Experience integrating with other industry software providers to promote platform interoperability.
- Prior experience leading large scale client conversions and onboarding efforts in the financial industry.
- Strong problem solving and project management skills.
- Ability to work on multiple projects concurrently and prioritise work accordingly.
- Excellent analytical and interpersonal skills, verbal and written communication and presentation skills.
- Expert in MS Office including MS Visio, MS Project and PowerPoint.
- Ability to work in a fast-paced, deadline orientated, globally structured team-based environment.
Education & Preferred Qualifications:
- Bachelor's degree or above.
- 10+ years of financial industry experience.
- Experience with one or more of the following: Front Office Operations, Transaction Management, Recording Keeping, Corporate Actions, OTC Derivatives, Performance & Analytics, Reconciliation, Reporting, Cash Management and Collateral Management.
- Experience in project management/project co-ordination particularly on complex projects.
- Experience in business analysis.
- Demonstrable experience in a client facing role.
- Effective communication skills.
- Ability to prioritise multiple projects and deliver implementations in a timely manner.
- Working collaboratively.
- Experience in managing and mitigating risks and escalating issues effectively.
- Competency in drafting and updating key documentation and artifacts.
About State Street:
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Client Solutions and Implementation Manager, Front Office Support, Alpha, Assistant Vice President in London employer: State Street Corporation
At State Street, we pride ourselves on being an exceptional employer that values innovation and collaboration. As a Client Solutions and Implementation Manager, you will thrive in a dynamic work culture that prioritises employee growth through inclusive development opportunities and flexible work-life support. Join us in a role that not only challenges you to excel but also empowers you to make a meaningful impact within the financial industry, all while being part of a global team dedicated to driving performance and success.
StudySmarter Expert Advice🤫
We think this is how you could land Client Solutions and Implementation Manager, Front Office Support, Alpha, Assistant Vice President in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show them you're a perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Client Solutions and Implementation Manager, Front Office Support, Alpha, Assistant Vice President in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in project management and client implementations. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Showcase Your Communication Skills:Since this role involves a lot of client interaction, it’s crucial to demonstrate your verbal and written communication prowess. Use clear, concise language in your application to reflect your ability to convey complex information effectively.
Highlight Your Problem-Solving Abilities:We’re looking for someone who can tackle challenges head-on. Include examples in your application that illustrate how you’ve successfully managed multiple projects or resolved issues in previous roles. This will show us you’re up for the task!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at State Street Corporation
✨Know Your Stuff
Make sure you have a solid understanding of the State Street Alpha platform and its functionalities. Familiarise yourself with the key features and benefits, as well as how it integrates with other industry software. This will show your potential employer that you're not just interested in the role, but also invested in their product.
✨Showcase Your Project Management Skills
Prepare to discuss specific examples of your project management experience, especially in client-facing roles. Highlight how you've successfully managed multiple implementations simultaneously and adapted to changing client requirements. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Effectively
Since this role involves liaising with clients and internal stakeholders, practice articulating your thoughts clearly and concisely. Be ready to demonstrate your verbal and written communication skills, perhaps by discussing how you've handled complex information in past projects or presentations.
✨Be a Team Player
Emphasise your collaborative approach during the interview. Share examples of how you've worked with cross-functional teams to achieve common goals. This will resonate well, as the role requires coordination with various teams to ensure successful client implementations.
