Business Controls Transformation Lead, Managing Director in London

We are seeking a highly experienced Managing Director to lead the Risk assessment and controls transformation program within the Business Controls organization. The leader will drive enterprise-wide improvements to control design, standardization, automation, and operational effectiveness and spearhead AI efforts for business risk and control processes.

Responsibilities

• Lead the controls transformation program, focusing on modernization, simplification, and control automation.
• Design and track measures of success.
• Spearhead AI transformation efforts for business risk and control, partnering with second line and technology partners to reduce manual efforts and create signals and insights.
• Identify and prioritize opportunities where AI automation can materially improve accuracy, cycle time, resilience, and control effectiveness.
• Partner with the SVP to design and advance the business controls roadmap and execution plans.
• Collaborate with the integrated risk management tool team to design improvements to tools and practices.
• Partner with Business Risk Managers to simplify and improve first‑line RCSA protocols and linkage to processes, enabled by AI where possible.
• Lead and coordinate mapping of regulations to controls in partnership with Compliance.
• Collaborate with Compliance, Operational Risk Management, Internal Audit, Technology, and business units to ensure consistency in control design and regulatory alignment.
• Build and manage governance routines, including steering committees, transformation forums, and senior‑level reporting.
• Develop and enhance enterprise control design standards, taxonomies, and documentation expectations.
• Identify control weaknesses, emerging risks, and opportunities to strengthen the control environment across business functions.
• Oversee cross‑functional workstreams to deliver effective, timely control enhancements.
• Prepare and present executive‑ready insights, materials, and updates for senior leadership and oversight forums.
• Enable strong first‑line ownership of risk and controls by creating simplified guidance, frameworks, and tools that drive consistent execution.
• Foster a culture of collaboration, accountability, and risk excellence across Boston, London, and global teams.

What We Value

• Deep knowledge of risk management, business controls, compliance, internal audit, and regulatory expectations.
• Experience with scoping of AI use cases, implementing AI solutions, and driving innovation to streamline and enhance efficiency.
• Proven ability to drive large‑scale, multi‑functional transformation programs in global environments.
• Strong analytical and problem‑solving skills with the ability to structure complex issues and develop actionable solutions.
• Excellent executive communication skills, including the ability to synthesize complex information for senior audiences.
• Ability to influence across highly matrixed organizations and build strong relationships with global stakeholders.
• Strategic mindset with a focus on modernization, simplification, and operational resilience.

Education & Preferred Qualifications

• 10+ years of experience in business controls, risk, audit, compliance, or transformation in a global financial institution.
• Demonstrated experience leading enterprise‑level control or risk transformation initiatives.
• Experience in using AI to enhance risk and control processes – ideation, scoping, testing, and execution.
• Advanced degree or relevant professional certifications (e.g., CRCM, CIA, CISA, CRMA) preferred.
• Strong proficiency in program governance, management reporting, and control analytics.

Additional Requirements

• Occasional travel may be required.
• Experience working across global teams, particularly in the U.S. and U.K., strongly preferred.

Equal Opportunity Employer

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.