Account Services Client Implementation Analyst, Assistant Vice President in London

State Street Account Services Implementation team is seeking a versatile individual with strong client relationship and business analysis skills to help guide our clients through the implementation of the Account Services products as part of the Alpha Platform. A successful candidate must possess skills in complex business analysis with expertise in functional requirements gathering and operation model design. Communication is key in this role and demonstrable through excellent verbal, written, and presentation skills. A proven track record of the ability to gather and interpret client requirements, liaise between business/implementation and technology teams specializing in Front Office, Middle Office & IBOR. Strong collaboration skills are a must.

The team you will be joining is a part of Global Delivery business line and focuses on the implementation of Clients onto the Front to Back platform. The platform gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. These solutions range from front office, middle office, core custody, accounting, fund administration, complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, the tools help our clients make better investment choices and act on growth opportunities.

As an Account Services Client Implementation Analyst you will:

• Explain to the client the State Street standard operation model for Account Services.
• Provide detailed business analysis and advice to clients (internal and external) on current and future state Alpha F2B operating models.
• Liaise with stakeholders in order to establish and document implementation requirements specific to in scope services, develop “use cases” to document requirements.
• Maintain an excellent working knowledge of the STT F2B product offering to perform subject matter expert activities, consultancy, implementation configuration and demonstrations specializing in Account Configuration and Maintenance.
• Support testing activities and immediate post-production transition with the support of test plan development and test scripts.
• Assist individual client implementation efforts specializing in Front and Middle Office Account Configuration and Maintenance.
• Play a lead client facing role in requirement gathering, development, definition and controlling of technical standards and methodologies.
• Independently compile, analyze and interpret information related to complex business processing.
• Document project requirements using clear, concise language, consistent with the appropriate methodologies.
• Collaborate with other team members to share best practices, raise issues, develop consistent global processes.
• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role.
• Run meetings/workshops to explain and walk through business requirements.

These skills will help you succeed in this role:

• Demonstrated excellence in business writing, development of business process flow diagrams, making comparisons regarding current and future processes, and effective communication.
• Ability to analyze entity-relationship diagrams and logical data models to validate design against requirements.
• Experience leading Client workshops for requirements gathering.
• Ability to understand complex topics and explain them in a simple way.
• Excellent oral and written communication skills for diverse audiences with excellent facilitation.

Education & Preferred Qualifications:

• Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology, or related field of study.
• 8+ years’ experience business process or data analysis, Operating Model Design, or participation in transformation projects.
• Ability to write SQL code for data analysis a plus.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.