Enterprise Resiliency Office - Operational Resilience Enablement, Vice President in Midlothian, Scotland

Who we are looking forThe Enterprise Resilience Office (ERO) is responsible for developing, governing, and advancing State Street’s global resilience strategy. ERO ensures the organization can design, maintain, and continuously mature risk-appropriate continuity and recovery capabilities that safeguard the delivery of critical business services across all market environments.An opportunity within the Enterprise Resilience Office supporting the Operational Resilience Programme has become available. The successful candidate will support the implementation/enablement of State Street’s Global Resilience Programme with particular focus on driving the design, execution, and continuous maturity of the firm’s Impact Tolerance framework across Critical Business Services (CBS).The Operational Resilience - Enablement VP will be responsible for participating in all aspects of the framework inclusive of maturing the quality, coherence and impact of our resiliency programme. This role will contribute to the delivery of State Street’s operational resilience objectives by partnering with business, corporate functions, and executive leadership to drive alignment to the firm’s strategic resilience and service continuity prioritiesMajor ResponsibilitiesRole SpecificsLead the end‑to‑end lifecycle of impact tolerance, including definition, analysis validation, and periodic review.Ensure Impact Tolerances are articulated through clear statements aligned to time and volume thresholds for disruption tolerance. Oversee recalibration based on scenario testing outcomes, material events, and dependency changes.Drive consistency of application across all Critical Business Services and legal entitiesStrengthen data integrity, governance, and methodology underpinning impact tolerance calculationsReduce reliance on manual processes by driving standardisation, automation, and tooling enablement. Build a scalable and repeatable process to calculate impact toleranceEnsure impact tolerance practices meet expectations from global regulatory frameworks (e.g., PRA, HKMA, MAS, CPS 230)Keep track of ITOL breaches, Ensure impact tolerance outcomes, breaches, and remediation progress to governance forums (e.g., ERRC)Maintain audit‑ready documentation and defensible rationale for all impact tolerance decisions.Define and implement a forward‑looking roadmap to mature impact tolerance capabilities. Codify knowledge through standards, playbooks, templates, and trainingBuild and develop specialist capability across regions to enable consistent executionAssess the regulatory requirements for the different Critical Business Services and entities in the region and compare to current approach being taken, identifying any gaps and proposing required uplifts, actions or mitigationsApply knowledge of business unit operations and leverage that to develop and execute the Enterprise resiliency programme components and associated standardsImplement and support the business units in their execution of the repeatable framework of cyclical resilience activities to meet strategic and regulatory requirementsFacilitate workshops and provide expertise / experience provide SME supportProject leading and actively participating in wider state street projects related to operational resilienceProducing content and presenting to boards, relevant committees, governance forums and leadership teams.Being involved in meetings with Global EVPs, and supporting local SMFsPromoting a culture of operational resiliency awareness and appropriate governanceDeputising for manager when required, including on client interactionsLevel of Education/ QualificationsDegree levelSkills and ExperienceExpertise in Operational Resilience, with strong focus on impact tolerance design and executionStrong understanding of financial services operations (payments, custody, trade lifecycle, client servicing)Proven ability to assess end‑to‑end service delivery and disruption propagation across dependenciesDemonstrated experience in:Developing quantitative and qualitative methodologiesInterpreting complex data and identifying vulnerabilitiesTranslating analysis into clear executive insightsStrategic thinker with ability to translate vision into execution Influential communicator comfortable engaging senior stakeholders and regulatorsHigh degree of analytical rigor and intellectual curiosityAbility to operate in ambiguous environments and drive structured outcomesPreferredExperience working within global systemically important financial institutions (GSIFIs)Familiarity with regulatory frameworks such as PRA/FCA, HKMA OR‑2, MAS, CPS 230Exposure to data analytics, resilience tooling, or automation initiativesStrong leadership and presentational skillsExperience presenting to executive management; ability to work across functions and businesses and engage stakeholders at all levels of the firm and across multiple jurisdictionsExperience interacting and influencing internal functions where you have no direct controlStrategic and systematic thinker with the ability to execute tactically and demonstrate creative problem-solving skillsStrong analytical intelligence for forward planningStrong interpersonal skills with ability to sustain strong relationships with stakeholders and ERO colleaguesRequired CompetenciesStrong communication skillsStrong documentation skillsAbility to multi-task effectively and efficientlyFlexible and reliable; must operate with openness to continuous improvementStrategic mind-set and change management methodologyProven experience of working in a complex oversight environmentProven ability to influence and shape outcomes with senior level stakeholdersAbout State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO StatementSummaryLocation: Edinburgh, ScotlandType: Full time