At a Glance
- Tasks: Lead global data operations strategy and ensure data integrity across regions.
- Company: Join State Street, a leading custodian bank and asset manager.
- Benefits: Enjoy competitive pay, flexible work options, and comprehensive benefits.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in financial services while shaping the future of data operations.
- Qualifications: Extensive leadership experience in investment operations and strong strategic judgement required.
The predicted salary is between 60750 - 74250 £ per year.
As Alpha Data Operations (MD), you are accountable for the global strategy, operating model, performance, and control environment for Alpha Data Operations. You will set the vision and standards for data integrity, production readiness, and service delivery across regions, clients, and the end-to-end Alpha ecosystem. As the team's strategic lead and final escalation point, you will provide independent judgement on material data, operational, client, and regulatory risk, ensuring resilient outcomes and sustained client confidence. You will lead a global organisation and partner with senior leaders across Alpha Data Services product, other Operations groups, Technology, Risk, Compliance, and external providers to drive consistent execution, transformation, and enterprise-wide accountability. You will act as internal and external c-suite point of escalation and relationship management regarding the ADO operational delivery.
Responsibilities
- Define and execute the global Alpha Data Operations strategy, translating AOIA and Alpha priorities into a scalable operating model, clear accountabilities, and measurable outcomes across regions and client segments.
- Own global service performance and data readiness outcomes, ensuring consistent, accurate, and timely delivery for CRIMS trading, client reporting, regulatory reporting, and downstream operational processes.
- Act as executive sponsor and final escalation point for material client, data, asset servicing, and production issues, directing cross-functional resolution, remediation, and senior stakeholder communication.
- Establish trusted partnerships with senior client, Front Office, Product, Technology, and Operations leaders to anticipate demand, strengthen service resilience, and support growth and strategic change.
- Set global standards for client reporting, service governance, issue transparency, and executive-level performance reporting, including KPIs, board materials, trend analysis, and remediation oversight.
- Work across the end to end Alpha operations function to ensure a cohesive model with efficiency, clear roles and responsibilities and the elimination of duplication.
- Work with the ADS regarding service product, future product, operating model and measurement of delivery success and service standards etc.
Operational & Risk Excellence
- Own the global data governance and control framework for Alpha Data Operations, including Security Master governance, data validation, reconciliations, vendor-sourced data, sign-off standards, and end-to-end integrity controls.
- Provide executive accountability for the control environment, ensuring audit-ready documentation, evidence, risk acceptance, issue governance, and remediation are aligned with enterprise and regulatory expectations.
- Determine the response to material operational and data risks, applying judgement on severity, client impact, regulatory exposure, escalation, and investment priorities.
- Lead the global transformation roadmap, simplifying processes and advancing automation, AI-enabled capabilities, and strategic technology solutions to improve scale, efficiency, resilience, and control.
- Establish global performance, capacity, location, and vendor management disciplines that support sustainable service delivery and transparent decision-making.
- Build and lead a high-performing global leadership team, setting clear objectives and accountability while developing talent, succession plans, technical depth, and an inclusive culture.
- Serve as the recognised enterprise authority for Alpha Data Operations, influencing platform strategy, operating model decisions, investment priorities, and cross-functional standards across the Alpha ecosystem.
Requirements and Qualifications
- Extensive senior leadership experience within investment operations, data operations, asset servicing, or front-to-back investment platforms, with accountability for complex global services and data integrity at scale.
- Demonstrated success leading global, multi-location organisations and senior leadership teams through operating model change, transformation, and sustained performance improvement.
- Deep experience in regulated financial services, with executive accountability for operational risk, controls, audits, regulatory engagement, and material issue remediation.
- Strong understanding of front-to-back investment operations, including trading, IBOR, Security Master, data governance, reconciliations, client reporting, and downstream reporting platforms; CRIMS experience is advantageous.
- Proven ability to influence executive stakeholders, clients, and strategic partners, challenge constructively, and drive decisions across organisational boundaries.
- Commercial and strategic judgement, with the ability to balance client outcomes, risk, investment, capacity, and operational resilience.
- Bachelor’s degree in Finance, Accounting, Business, Economics, Mathematics, Technology, or a related discipline, or equivalent professional experience; advanced or relevant professional qualifications are advantageous.
About State Street
State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow
We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility
We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
Summary
Location: London, England
Type: Full time
Alpha Data Operations Lead, Managing Director in London employer: State Street Bank
State Street Global Technology Services is an exceptional employer that prioritises employee growth and inclusivity, offering a dynamic work environment in London. With a strong commitment to professional development, flexible work-life balance, and vibrant employee networks, we empower our team members to thrive while driving impactful change in the financial services sector. Join us to be part of a culture that values collaboration, accountability, and innovation, ensuring that every voice is heard and every contribution matters.
StudySmarter Expert Advice🤫
We think this is how you could land Alpha Data Operations Lead, Managing Director in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Alpha Data Operations Lead, Managing Director in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to State Street Bank.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on State Street Bank's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at State Street Bank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with State Street Bank.
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✨Network with Industry Professionals
Before your interview, reach out to current or former State Street Bank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
