b Overview /b p In this role you drive operational excellence in international payments, owning State Street’s CHAPS membership and related controls. You will partner with the Bank of England and industry bodies to ensure regulatory compliance, resilience, and timely payment execution. You lead a UK-based team, oversee GBP flows via CHAPS, and coordinate with global colleagues to strengthen processes, risk, and controls. This is a high-visibility role shaping payment operations and governance in a global delivery function. /p b Pay / Benefits /b ul li flexible work-life support /li li paid volunteer days /li li inclusive development opportunities /li li vibrant employee networks /li /ul b Responsibilities /b ul li Own and manage CHAPS membership and operations, serving as primary contact with CHAPS Operations at the Bank of England /li li Ensure CHAPS Assurance Compliance obligations are met and align with BoE requirements and industry standards /li li Represent State Street in CHAPS forums, testing events, and change initiatives; assess impact of regulatory and market changes /li li Lead, coach, and develop a payments team; foster accountability and continuous improvement /li li Identify efficiency, automation, and control opportunities across payment processes /li li Coordinate with Risk, Compliance, Audit, and Operational Resilience to address findings and strengthen controls /li li Lead regulatory and internal audit engagements relating to CHAPS and payments operations /li li Oversee day-to-day GBP payment flows and general payments activity in the UK CHAPS system /li li Oversee market/industry testing; manage BAU processes and payment queues to meet deadlines /li li Support clients with complex research and queries; minimize errors and financial exposure /li li Ensure smooth global workflow across locations and complete monthly/MI reporting /li /ul b Key requirements /b ul li Demonstrable experience in CHAPS, RTGS, correspondent banking, or international payments /li li Strong understanding of UK payment market infrastructures, including CHAPS /li li Knowledge of ISO 20022 messaging standards /li li Experience in a cash or banking role is preferred /li li Previous leadership or supervisory experience in payments operations /li li General knowledge of cash-related financial services products /li li Flexibility in working hours /li li Ability to work under pressure in a deadline-driven environment /li li Attention to detail /li /ul ul li leadership and people management /li li cross-functional collaboration /li li problem solving and critical thinking /li li CHAPS, RTGS, and international payments knowledge /li li UK payment market infrastructures (CHAPS) /li li ISO 20022 messaging standards /li /ul
International Payments, Assistant Vice President employer: State Street Bank
State Street Global Technology Services is an exceptional employer that prioritises employee growth and inclusivity, offering a dynamic work environment in London. With a strong commitment to professional development, flexible work-life balance, and vibrant employee networks, we empower our team members to thrive while driving impactful change in the financial services sector. Join us to be part of a culture that values collaboration, accountability, and innovation, ensuring that every voice is heard and every contribution matters.
