At a Glance
- Tasks: Manage complex FIX implementations and provide technical assistance to clients.
- Company: Join State Street, a leading global financial services firm.
- Benefits: Enjoy competitive pay, flexible work options, and comprehensive benefits.
- Other info: Diverse and inclusive workplace with strong community engagement.
- Why this job: Make an impact in the financial industry while growing your career.
- Qualifications: Degree in a technical field and extensive experience with FIX protocol.
The predicted salary is between 56700 - 69300 £ per year.
Manage complex FIX implementations and upgrades. Respond to requests for technical assistance via phone, email or in person (remotely or on-site). Diagnose software and connection issues and recommend the appropriate solution. Analyze problems, answer questions, and provide training related to the software. Identify and test workarounds for bugs or deficiencies in the software and/or associated FIX infrastructure. Research issues dealing with third party software. Follow a standard set of procedure and methods when responding to customer requests or inquiries. Conduct research on questions and issues using available information resources and other FIX Analysts. Keep a detailed log of all customer interactions and prepares resolution reports for issues reported by the customer. Maintain Best Practices for FIX Onboarding and Integrations.
Requirements
- Four (4) year degree in a technical field such as Finance, Economics, Mathematical Finance, Computer Information Systems, or relevant field
- Seven (7) years of overall work experience
- Advanced working knowledge of FIX protocol and its implementation/integration
- Advanced Financial knowledge with focus on Derivative instruments, Fixed Income, and Equity financial instruments
- Prior trading support
- At least five (5) years of experience on the Charles River application
Skills & Key Activities
- All skills & activities of a FIX Analyst level plus:
- Evangelize standard support operating methods and processes to all levels of the support team
- Management level thinking, demonstrates perceptive skills of situations, can see the larger picture of issues
- Thought leader regarding product direction as it pertains to FIX integration product area. Engaged by product management and development for insights based on support experience.
- Expert knowledge in FIX at both the technical and functional areas.
- Advanced understanding in two (2) additional major areas and five (4) additional minor product areas.
FIX Analyst, Charles River Development, Assistant Vice President employer: State Street Bank
State Street is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture in London. With a strong commitment to inclusion and corporate social responsibility, employees enjoy flexible work-life balance, paid volunteer days, and access to vibrant employee networks. This role as a Client Executive EMEA not only provides opportunities for professional growth but also allows you to engage with C-suite clients, driving strategic partnerships and delivering innovative solutions.
