At a Glance
- Tasks: Help customers with ID and driver’s license services while ensuring public safety.
- Company: Join the Montana Department of Justice, dedicated to serving the community.
- Benefits: Enjoy competitive pay, health coverage, generous leave, and potential student loan forgiveness.
- Other info: Work outdoors, travel to exam stations, and be part of a supportive team.
- Why this job: Make a real difference in people's lives while gaining valuable customer service experience.
- Qualifications: High school diploma, customer service experience, and ability to handle cash.
Minimum Qualifications:
- High School diploma or equivalent.
- One year experience working with computerized data systems.
- One year customer service experience.
- One year of cash handling experience.
- Ability to obtain a Commercial Driver License (CDL) for testing and training purposes, within the first year.
- Other combinations of education and experience will be considered on a case-by-case basis.
Special Instructions:
The selection procedures to be used in evaluating the applicant's qualification may include, but are not limited to, an evaluation of the résumé, a structured interview, performance test, academic transcripts, reference/background checks and fingerprint checks. Additional materials, references or information submitted by the applicant, but not requested, will not be considered.
Successful applicant(s) will be subject to:
- Criminal History Fingerprint / Name-based Check
- Driving History
HOW TO APPLY:
To be considered for this position, you must attach a resume at the time of application. When attaching your resume, you must mark the attachment as a “Relevant File”. Please include all work experience as well as job duties that demonstrate your qualifications for this position. Include dates of employment (month & year- start & end) and the reason you left each job. A complete online state application is not required. To initiate an application, attach the resume to be considered for this position. Failure to attach résumé will result in an incomplete application that will not be considered further. Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process. All documents for Veteran or Disability preference must be received or date stamped by the closing date. Please submit preference documentation to Terri Christianson at Terese.Christianson@mt.gov via File Transfer Service. To request an accommodation with the application process, please contact the HR office.
Your service is rewarded with competitive compensation and generous State of Montana Benefits:
- Medical, dental and vision coverage
- Retirement plans
- Generous paid vacation, sick and holidays
- Pre-tax Flexibility Spending Accounts
- Employee Assistance Program
State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program. This Organization Participates in E-Verify. Minorities are under-represented in this position and are encouraged to apply.
Mission:
Every day at the Montana Department of Justice, our employees are dedicated to ensuring the well-being and rights of the people of our great state. At the Department of Justice we do the right thing for the right reason. If you’re looking for an opportunity to be part of a team that builds a culture of character and excellence, demonstrates collaboration and selfless public service, and upholds the law and pursues public safety, the Department of Justice may just be the career for you.
Division Overview:
Motor Vehicle Division’s (MVD) mission is to identify and promote efficient, cost-effective programs that benefit the interests, safety, and well-being of Montana citizens. This occurs through licensing, registering, and regulating the motoring activities of the public. MVD is a critical statewide division responsible to the citizens of Montana. Dedicated staff are committed to public safety through their service, teamwork, and innovation. MVD has offices across the state, as well as over 60 partner locations. MVD continually strives to provide responsive and reliable services for a growing population and with an eye toward the future. If you would like to “Drive Customer Service” with MVD, find out more at https://dojmt.gov/driving/.
Job Overview:
A Driver Examiner is a public facing, customer service driven position. Duties include greeting customers, answering questions, issuing ID cards, driver’s licenses, commercial driver’s licenses, and overseeing the testing of those licenses. There are multiple software programs that require attention to detail. You would be ensuring the safety and well-being of Montana citizens by confirming proper identification documents, successful completion of tests and determining when additional documentation is required. The incumbent must be willing and able to work outdoors in inclement weather. There will be day travel to other exam stations about 1-2 days a week and requiring the ability to lift up to 25 pounds.
The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
Glasgow Travel Examiner employer: State of Montana
Contact Detail:
State of Montana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Glasgow Travel Examiner
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Montana Department of Justice and the Motor Vehicle Division. Understanding their mission and values will help you connect your experience to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and data handling. Think about specific examples from your past jobs that showcase your skills and how you’ve handled challenges.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Glasgow Travel Examiner
Some tips for your application 🫡
Get Your Resume Spot On: Make sure your resume is tailored to the job. Highlight your customer service experience, cash handling skills, and any relevant data systems you've worked with. Remember to include dates of employment and reasons for leaving each job!
Mark That Attachment!: When you attach your resume, don’t forget to label it as a 'Relevant File'. This little step is crucial to ensure your application doesn’t get overlooked. We want to see your qualifications shine!
Stick to the Guidelines: Follow the application instructions closely. Only submit the requested documents and make sure everything is in order. An incomplete application won’t be considered, and we really want to see you succeed!
Apply Through Our Website: For the best chance at landing this role, apply directly through our website. It’s the easiest way to ensure your application gets to us without any hiccups. We can’t wait to hear from you!
How to prepare for a job interview at State of Montana
✨Know Your Stuff
Make sure you’re familiar with the job description and the qualifications required. Brush up on your customer service experience, cash handling skills, and any relevant software systems. Being able to discuss your past experiences in these areas will show that you’re a great fit for the role.
✨Dress the Part
Even though this is a public-facing role, it’s important to present yourself professionally. Dress smartly and comfortably, as you may be working outdoors or interacting with various customers. First impressions matter, so make sure you look the part!
✨Prepare for Questions
Anticipate questions related to your experience with computerized data systems and customer service. Think of specific examples where you’ve excelled in these areas. Practising your responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Driver Examiner. This shows your interest in the position and helps you determine if it’s the right fit for you.