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- Tasks: Provide support for critical banking applications and manage user access.
- Company: Join the State Bank of India (UK) Ltd., a leading international bank.
- Benefits: Gain exposure to global projects and professional growth opportunities.
- Other info: Collaborative environment with opportunities for career advancement.
- Why this job: Work with core banking systems and make a real impact in finance.
- Qualifications: Experience with Oracle/RDBMS/SQL and knowledge of Finacle suite required.
The predicted salary is between 45000 - 55000 £ per year.
About the role: We are looking for a Senior Associate – Systems (App Support) to join the Systems department at State Bank of India (UK) Ltd. In this role, you will be the key point of contact for critical banking applications, ensuring seamless operations across Front Office, Treasury, Finance, Branch Operations, and more.
What you’ll do:
- Provide L1/L2 support for Finacle Core, Treasury, Nostro Reconciliation, SWIFT, AMLOCK, and Pelican.
- Manage user access, handle customisation/enhancement projects, and lead UAT for new modules.
- Troubleshoot and resolve tickets in the Request Management System (RMS) within TAT.
- Generate reports/MIS using SQL Developer/Oracle (run/create database queries).
- Liaise with offshore teams via the S-Core Application for issue resolution.
- Support internal/external audits and general department administration.
- Assist the infrastructure management team and provide branch support for application/report issues.
What you bring (Competencies):
- Strong experience with Oracle/RDBMS/SQL (create and execute complex queries).
- Thorough working knowledge of the Finacle suite (especially Finacle Core).
- Experience with SWIFT, AMLOCK, and Pelican is highly desirable.
- Proven ability to handle user training, documentation, and cross-functional collaboration.
- Understanding of banking operations (Back Office, Treasury, Finance, Branch Ops).
Why join us?
- Work on core banking systems in a leading international bank.
- Exposure to critical financial applications and global projects.
- Collaborative environment with a focus on professional growth.
Senior Associate – Application Support (Finacle) in London employer: State Bank of India UK
Contact Detail:
State Bank of India UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Associate – Application Support (Finacle) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and tech sectors. Let them know you're on the lookout for opportunities, especially in application support roles. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your Finacle knowledge and SQL skills. We recommend running through common interview questions related to application support and banking operations. Practice makes perfect, so get comfortable talking about your experience with L1/L2 support.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific examples of how you've troubleshot issues or managed user access in previous roles. Highlighting your hands-on experience with tools like SWIFT and AMLOCK can really set you apart.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s get you on board!
We think you need these skills to ace Senior Associate – Application Support (Finacle) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior Associate – Application Support. Highlight your experience with Finacle, Oracle, and any relevant banking operations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to L1/L2 support and your familiarity with the Finacle suite. Let us know why you want to join our team!
Showcase Your Technical Skills: Since this role involves a lot of technical work, make sure to showcase your SQL and database query skills. If you've worked on customisation projects or user training, mention those too. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at State Bank of India UK
✨Know Your Finacle Inside Out
Make sure you brush up on your knowledge of the Finacle suite, especially the core functionalities. Be prepared to discuss how you've used it in past roles and any customisation projects you've been involved in.
✨SQL Skills Are Key
Since you'll be generating reports and running queries, practice creating complex SQL queries. You might be asked to demonstrate your skills, so having a few examples ready can really impress the interviewers.
✨Understand Banking Operations
Familiarise yourself with the different banking operations like Treasury, Finance, and Branch Ops. Being able to speak confidently about these areas will show that you understand the bigger picture and how your role fits into it.
✨Showcase Your Troubleshooting Skills
Prepare to discuss specific instances where you've resolved issues in a timely manner. Highlight your experience with ticketing systems and how you liaised with teams to ensure smooth operations.