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- Tasks: Lead technical services for upscale hotels, ensuring sustainability and architectural excellence.
- Company: Join SH Hotels & Resorts, a leader in luxury hospitality with a focus on creating memorable guest experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration across diverse teams.
- Why this job: Be part of a passionate team dedicated to sustainability and innovative building solutions in the hospitality sector.
- Qualifications: Must have 3+ years in project management, preferably in hospitality or real estate development.
- Other info: Flexible hours required to meet the demands of a 24-hour operation.
The predicted salary is between 43200 - 72000 £ per year.
SH Hotels and Resorts management company operates upscale, lifestyle, and luxury 1 Hotels, Baccarat Hotels, Treehouse Hotels and SH Collection properties. Every day, over 2,000+ team members work together in synergy to create impactful memories by offering an unrivalled level of service and create a sense of feeling at home for our guests at our hotels.
Our success is driven by our passionate, skillful team members who embody the SH Hotels & Resorts core values. SH Hotels & Resorts is seeking an innovative and technically skilled leader to join our team as the Regional Director, Technical Services. This role is essential in ensuring architectural excellence, sustainability integration, and compliance with SH Design and Technical Standards across our EMEA properties. The ideal candidate is a detail-oriented project manager who excels at executing Technical Services Agreements (TSA) in collaboration with property owners, consultants, and development teams.
- Brand Representative for Assigned Projects
- Serve as the primary SH contact for select projects, managing Technical Services Agreements (TSA) per SOP guidelines.
- Oversee TSA meetings with owners, architects, and contractors from project kickoff to construction.
- Coordinate internal document reviews and ensure milestone deliverables are met.
- Act as the technical lead for internal and external disciplines, including MEP, technology, surveillance, landscaping, lighting, multimedia, kitchen, and laundry consultants.
- Collaborate closely with Interior Design and Food & Beverage teams.
- Review and provide input on architectural, building system, and LEED Silver sustainability requirements.
- Support contract evaluations and strategize deviations with the executive team.
- Develop reports and recommendations for sustainable building solutions.
- Identify cost-effective, innovative solutions to enhance sustainability without compromising quality.
- Oversee the construction phase, ensuring alignment with brand standards and project goals.
- Provide regular budget, schedule, and program updates to SH Executive Team.
- Support punch list resolution, commissioning verification, and final documentation.
- Oversee content for key standard divisions, including: Mechanical, Electrical & Plumbing (MEP) Life & Fire Safety.
- Advocate for LEED Silver certification across projects.
- Conduct sustainability workshops and assist owners in defining project sustainability goals.
- Oversee LEED submittals and technical analysis to maximize energy savings.
- Guide hotels in ongoing green operations, including waste reduction, energy efficiency, and sustainable procurement.
- Ensure compliance with Energy Star Portfolio Manager for energy tracking.
- Manage sustainability reporting, including carbon and waste tracking across properties.
Passionate about sustainable building and a minimum of 3 years of similar work experience. Experience working in the hospitality, real estate development, or luxury brand sectors. Solid working proficiency with Bluebeam, MS Project and MS Office Suite. Proficiency in building codes, regulations, and standards including IBC, IFC, and NFPA. Is flexible and willing to meet the demands of a 24-hour operation.
Support Service Area Manager employer: Starwood Hotels
Contact Detail:
Starwood Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Service Area Manager
✨Tip Number 1
Familiarise yourself with SH Hotels & Resorts' core values and mission. Understanding their commitment to sustainability and exceptional service will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with professionals in the hospitality and real estate development sectors. Attend industry events or join relevant online forums to connect with individuals who may have insights or connections within SH Hotels & Resorts.
✨Tip Number 3
Brush up on your knowledge of LEED certification and sustainable building practices. Being able to discuss innovative solutions and demonstrate your expertise in sustainability will set you apart as a candidate.
✨Tip Number 4
Prepare to showcase your project management skills, particularly in overseeing construction phases. Be ready to discuss specific examples where you've successfully managed budgets, schedules, and compliance with brand standards.
We think you need these skills to ace Support Service Area Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, technical services, and sustainability. Use keywords from the job description to demonstrate that you meet the specific requirements of the Support Service Area Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainable building and your experience in the hospitality or luxury brand sectors. Mention specific projects you've managed and how they align with SH Hotels & Resorts' mission and values.
Showcase Technical Skills: Emphasise your proficiency with tools like Bluebeam, MS Project, and MS Office Suite in your application. Provide examples of how you've used these tools in past projects to achieve successful outcomes.
Highlight Leadership Experience: Discuss any leadership roles you've held, particularly in managing teams or coordinating with various stakeholders. This will demonstrate your ability to oversee Technical Services Agreements and collaborate effectively with property owners and consultants.
How to prepare for a job interview at Starwood Hotels
✨Understand the Company Values
Before your interview, take some time to research SH Hotels and Resorts' core values. Understanding their commitment to sustainability and exceptional service will help you align your answers with what they value most.
✨Showcase Your Project Management Skills
Be prepared to discuss specific examples of your project management experience, especially in the context of construction and technical services. Highlight how you've successfully managed timelines, budgets, and stakeholder communications in past roles.
✨Demonstrate Technical Knowledge
Familiarise yourself with relevant building codes, regulations, and sustainability practices. Be ready to discuss how you've applied this knowledge in previous projects, particularly in relation to LEED certification and energy efficiency.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could include inquiries about their current projects, sustainability goals, or team dynamics. It shows your genuine interest in the role and the company.
