At a Glance
- Tasks: Lead group and catering sales, building strong client relationships and achieving revenue goals.
- Company: Join Starwood Hotels, a luxury brand committed to sustainability and exceptional service.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Flexible schedule and a chance to work in a dynamic, mission-driven environment.
- Why this job: Make a real impact in hospitality while working with a passionate team.
- Qualifications: 4+ years in luxury hotel sales, strong leadership, and excellent communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Our team is in search of a magnetic Senior Sales Manager with remarkable tenacity, a sharp leader with an entrepreneurial spirit, who’s good-natured, a natural at relationship building, and puts their client’s needs at the top of their priority list, while meeting (or surpassing) all revenue goals for the department.
The ideal candidate will be responsible for all activities related to group and catering sales function, and revenue generation from all sales territories. This role focuses on building long-term, value-based customer relationships that enable achievement of property sales objectives and personal booking goals.
Ideally, you’re a luxury hotel pro and a natural salesperson who brings it all to life for our clients. That means developing creative ways to maximize profit, achieving set revenue goals, and supporting the financial, business and marketing objectives for groups, meetings, events and other gatherings.
About you...
- Passionate about hospitality sales and food & beverage with a minimum of 4 years of experience in a comparable position and/or an equivalent combination of education and experience.
- A post-secondary diploma or degree in a field of study related to this profession would be a plus.
- Extensive hotel sales experience within the luxury market; demonstrated strong leadership and selling skills; and proven achievements in selling, optimizing guest and team member engagement and financial performance.
- An expert in Group Sales, Catering & Event Sales, a strong leader, natural salesperson and a proven track record in guest and team member engagement and financial performance.
- Excels at communication, both verbal and written.
- Proficiency with Delphi, HMS and Cvent would be a plus.
- Flexible and willing to work a flexible schedule including days, evenings, weekdays, weekends and holidays.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Senior Catering Sales Manager employer: Starwood Hotels
At 1 Hotel Mayfair, we pride ourselves on fostering a vibrant and inclusive work culture that values collaboration, creativity, and exceptional service. As the Head Concierge, you will not only lead a passionate team but also have the opportunity to shape unforgettable guest experiences in one of the world's most dynamic cities. With a commitment to employee growth and sustainability, we offer a unique environment where your expertise and local knowledge can shine, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Catering Sales Manager
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Senior Catering Sales Manager
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Starwood Hotels
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Starwood Hotels. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
