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- Tasks: Lead technical services for upscale hotels, ensuring architectural excellence and sustainability.
- Company: SH Hotels & Resorts manages luxury properties, creating memorable experiences with a passionate team.
- Benefits: Enjoy a collaborative culture, opportunities for innovation, and a focus on sustainability.
- Why this job: Join a mission-driven team dedicated to protecting the earth while delivering exceptional service.
- Qualifications: 3+ years in hospitality or real estate, detail-oriented, with LEED certification preferred.
- Other info: Flexible hours in a dynamic environment; perfect for those who thrive under pressure.
The predicted salary is between 54000 - 84000 £ per year.
SH Hotels and Resorts management company operates upscale, lifestyle, and luxury 1 Hotels, Baccarat Hotels, Treehouse Hotels and SH Collection properties. Every day, over 2,000+ team members work together in synergy to create impactful memories by offering an unrivalled level of service and create a sense of feeling at home for our guests at our hotels. Our success is driven by our passionate, skillful team members who embody the SH Hotels & Resorts core values; we share a common goal to protect our earth, and to love the people who inhabit it. Our mission to find talent is simple. We seek to hire thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve our fundamental cause – do all the good we can.
SH Hotels & Resorts is seeking an innovative and technically skilled leader to join our team as the Regional Director, Technical Services. This role is essential in ensuring architectural excellence, sustainability integration, and compliance with SH Design and Technical Standards across our EMEA properties. The ideal candidate is a detail-oriented project manager who excels at executing Technical Services Agreements (TSA) in collaboration with property owners, consultants, and development teams.
Here’s what we’re currently looking for:
- Brand Representative for Assigned Projects
- Serve as the primary SH contact for select projects, managing Technical Services Agreements (TSA) per SOP guidelines.
- Oversee TSA meetings with owners, architects, and contractors from project kickoff to construction.
- Coordinate internal document reviews and ensure milestone deliverables are met.
- Provide technical guidance on drawing submissions and specifications.
- Act as the technical lead for internal and external disciplines, including MEP, technology, surveillance, landscaping, lighting, multimedia, kitchen, and laundry consultants.
- Collaborate closely with Interior Design and Food & Beverage teams.
- Architecture & Sustainability Contribution
- Review and provide input on architectural, building system, and LEED Silver sustainability requirements.
- Support contract evaluations and strategize deviations with the executive team.
- Implement sustainability initiatives to optimize SH Hotels’ carbon footprint.
- Develop reports and recommendations for sustainable building solutions.
- Identify cost-effective, innovative solutions to enhance sustainability without compromising quality.
- Project Management (During Construction)
- Oversee the construction phase, ensuring alignment with brand standards and project goals.
- Provide regular budget, schedule, and program updates to SH Executive Team.
- Manage submittals, material samples, and routine site walk-throughs with action reports.
- Support punch list resolution, commissioning verification, and final documentation.
- Standards Management
- Maintain and update all Architecture & Construction Design Standards.
- Oversee content for key standard divisions, including: Architectural Design, TSA Process Documents, Mechanical, Electrical & Plumbing (MEP), Life & Fire Safety, Technology & Sustainability Guidelines.
- Sustainability Leadership
- Advocate for LEED Silver certification across projects.
- Conduct sustainability workshops and assist owners in defining project sustainability goals.
- Oversee LEED submittals and technical analysis to maximize energy savings.
- Guide hotels in ongoing green operations, including waste reduction, energy efficiency, and sustainable procurement.
- Ensure compliance with Energy Star Portfolio Manager for energy tracking.
- Evaluate carbon offset programs and bulk purchasing agreements for renewable energy.
- Manage sustainability reporting, including carbon and waste tracking across properties.
Must-Have’s and Nice to Have’s
- Passionate about sustainable building and a minimum of 3 years of similar work experience.
- Experience working in the hospitality, real estate development, or luxury brand sectors.
- A post-secondary diploma or degree would be a plus.
- Precise, organized and detail oriented.
- LEED certification and understanding of sustainable design – preferred.
- Solid working proficiency with Bluebeam, MS Project and MS Office Suite.
- Proficiency in building codes, regulations, and standards including IBC, IFC, and NFPA.
- Possess the ability to perform under pressure in a fast-paced environment continually assessing priorities and acting quickly with a sense of urgency.
- Excels at communication, both verbal and written.
- Is flexible and willing to meet the demands of a 24-hour operation.
- Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.
Regional Director, Technical Services employer: Starwood Hotels
Contact Detail:
Starwood Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Director, Technical Services
✨Tip Number 1
Familiarise yourself with SH Hotels & Resorts' core values and mission. Understanding their commitment to sustainability and exceptional service will help you align your experience and passion with what they seek in a Regional Director, Technical Services.
✨Tip Number 2
Network within the hospitality and real estate development sectors. Attend industry events or join relevant online forums to connect with professionals who may have insights or connections that could help you get noticed by SH Hotels & Resorts.
✨Tip Number 3
Showcase your project management skills by discussing specific examples of successful projects you've led, particularly those involving sustainability initiatives. This will demonstrate your ability to manage Technical Services Agreements effectively.
✨Tip Number 4
Prepare to discuss your knowledge of LEED certification and sustainable design practices during interviews. Being able to articulate how you've implemented these principles in past roles will set you apart as a candidate who can contribute to SH's sustainability goals.
We think you need these skills to ace Regional Director, Technical Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, sustainability, and technical services. Use keywords from the job description to demonstrate that you meet the specific requirements for the Regional Director, Technical Services role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainable building and your experience in the hospitality or luxury brand sectors. Mention specific projects where you've successfully implemented sustainability initiatives or managed technical services agreements.
Showcase Your Leadership Skills: In your application, emphasise your leadership abilities and experience in managing teams and projects. Provide examples of how you've collaborated with various stakeholders, such as architects and contractors, to achieve project goals.
Highlight Relevant Certifications: If you have any certifications related to sustainability, such as LEED certification, be sure to include them in your application. This will demonstrate your commitment to sustainable practices and your expertise in the field.
How to prepare for a job interview at Starwood Hotels
✨Showcase Your Technical Expertise
As a Regional Director, Technical Services, it's crucial to demonstrate your technical knowledge. Be prepared to discuss your experience with Technical Services Agreements and how you've successfully managed projects in the past. Highlight specific examples where you provided technical guidance and ensured compliance with design standards.
✨Emphasise Sustainability Initiatives
Given the company's focus on sustainability, make sure to highlight your experience with LEED certification and sustainable building practices. Discuss any initiatives you've led that reduced carbon footprints or improved energy efficiency, as this aligns with the company's core values.
✨Demonstrate Project Management Skills
Prepare to talk about your project management experience, especially during construction phases. Share examples of how you've overseen budgets, schedules, and quality control while ensuring alignment with brand standards. This will show your ability to handle the demands of the role effectively.
✨Exhibit Strong Communication Abilities
Communication is key in this role, so be ready to showcase your verbal and written skills. Discuss how you've facilitated meetings with various stakeholders, including owners, architects, and contractors. Providing examples of successful negotiations or collaborations can set you apart from other candidates.
