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For Companies At a Glance
- Tasks: Lead technical services for upscale hotels, ensuring architectural excellence and sustainability.
- Company: Join SH Hotels & Resorts, a leader in luxury hospitality with a commitment to sustainability.
- Benefits: Enjoy a collaborative work environment and the chance to make a real impact on sustainability.
- Why this job: Be part of a passionate team dedicated to creating memorable guest experiences while protecting our planet.
- Qualifications: 3+ years in hospitality or real estate development; LEED certification preferred.
- Other info: Flexible hours required; must thrive in a fast-paced, dynamic environment.
The predicted salary is between 72000 - 108000 £ per year.
OUR COMPANY
SH Hotels and Resorts management company operates upscale, lifestyle, and luxury 1 Hotels, Baccarat Hotels, Treehouse Hotels and SH Collection properties. Every day, over 2,000+ team members work together in synergy to create impactful memories by offering an unrivalled level of service and create a sense of feeling at home for our guests at our hotels.
Our success is driven by our passionate, skillful team members who embody the SH Hotels & Resorts core values; we share a common goal to protect our earth, and to love the people who inhabit it. Our mission to find talent is simple. We seek to hire thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve our fundamental cause – do all the good we can.
OUR OPPORTUNITY
SH Hotels & Resorts is seeking an innovative and technically skilled leader to join our team as the Regional Director, Technical Services. This role is essential in ensuring architectural excellence, sustainability integration, and compliance with SH Design and Technical Standards across our EMEA properties. The ideal candidate is a detail-oriented project manager who excels at executing Technical Services Agreements (TSA) in collaboration with property owners, consultants, and development teams.
Here’s what we’re currently looking for: Regional Director, Technical Services.
Some of the highlights of experience we’re looking for:
1. Brand Representative for Assigned Projects
- Serve as the primary SH contact for select projects, managing Technical Services Agreements (TSA) per SOP guidelines.
- Oversee TSA meetings with owners, architects, and contractors from project kickoff to construction.
- Coordinate internal document reviews and ensure milestone deliverables are met.
- Provide technical guidance on drawing submissions and specifications.
- Act as the technical lead for internal and external disciplines, including MEP, technology, surveillance, landscaping, lighting, multimedia, kitchen, and laundry consultants.
- Collaborate closely with Interior Design and Food & Beverage teams.
2. Architecture & Sustainability Contribution
- Review and provide input on architectural, building system, and LEED Silver sustainability requirements.
- Support contract evaluations and strategize deviations with the executive team.
- Implement sustainability initiatives to optimize SH Hotels’ carbon footprint.
- Develop reports and recommendations for sustainable building solutions.
- Identify cost-effective, innovative solutions to enhance sustainability without compromising quality.
3. Project Management (During Construction)
- Oversee the construction phase, ensuring alignment with brand standards and project goals.
- Provide regular budget, schedule, and program updates to SH Executive Team.
- Manage submittals, material samples, and routine site walk-throughs with action reports.
- Support punch list resolution, commissioning verification, and final documentation.
4. Standards Management
- Maintain and update all Architecture & Construction Design Standards.
- Oversee content for key standard divisions, including:
- Architectural Design
- TSA Process Documents
- Mechanical, Electrical & Plumbing (MEP)
- Life & Fire Safety
- Technology & Sustainability Guidelines
5. Sustainability Leadership
- Advocate for LEED Silver certification across projects.
- Conduct sustainability workshops and assist owners in defining project sustainability goals.
- Oversee LEED submittals and technical analysis to maximize energy savings.
- Guide hotels in ongoing green operations, including waste reduction, energy efficiency, and sustainable procurement.
- Ensure compliance with Energy Star Portfolio Manager for energy tracking.
- Evaluate carbon offset programs and bulk purchasing agreements for renewable energy.
- Manage sustainability reporting, including carbon and waste tracking across properties.
Must-Have’s and Nice to Have’s
- Passionate about sustainable building and a minimum of 3 years of similar work experience.
- Experience working in the hospitality, real estate development, or luxury brand sectors.
- A post-secondary diploma or degree would be a plus.
- Precise, organized and detail oriented.
- LEED certification and understanding of sustainable design – preferred.
- Solid working proficiency with Bluebeam, MS Project and MS Office Suite.
- Proficiency in building codes, regulations, and standards including IBC, IFC, and NFPA
- Possess the ability to perform under pressure in a fast-paced environment continually assessing priorities and acting quickly with a sense of urgency
- Excels at communication, both verbal and written.
- Is flexible and willing to meet the demands of a 24-hour operation
- Exceptional interpersonal skills, including teamwork, facilitation, and negotiation
Regional Director, Technical Services employer: Starwood Hotels
Contact Detail:
Starwood Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Director, Technical Services
✨Tip Number 1
Make sure to connect with the job poster on LinkedIn. A direct message can help you stand out and show your genuine interest in the position. Mention specific aspects of the role that excite you and how your experience aligns with their needs.
✨Tip Number 2
Research SH Hotels & Resorts thoroughly. Understand their core values, sustainability initiatives, and recent projects. This knowledge will not only help you in conversations but also demonstrate your commitment to their mission during any interviews.
✨Tip Number 3
Network with current or former employees of SH Hotels & Resorts. They can provide valuable insights into the company culture and expectations for the Regional Director, Technical Services role, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your project management experiences in detail. Be ready to share specific examples of how you've successfully managed Technical Services Agreements and implemented sustainability initiatives in past roles.
We think you need these skills to ace Regional Director, Technical Services
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand SH Hotels & Resorts' core values and mission. Highlight how your personal values align with their commitment to sustainability and exceptional service in your application.
Tailor Your CV: Make sure your CV reflects your experience in project management, technical services, and sustainability initiatives. Use specific examples that demonstrate your ability to manage Technical Services Agreements and lead projects effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainable building and your relevant experience in the hospitality or luxury brand sectors. Be sure to mention any LEED certifications and how you can contribute to SH Hotels’ sustainability goals.
Showcase Communication Skills: Since the role requires excellent communication skills, ensure that your application is well-written and free of errors. Use clear and concise language to convey your ideas and experiences, demonstrating your ability to communicate effectively in a professional setting.
How to prepare for a job interview at Starwood Hotels
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Technical Services Agreements (TSA) and how you've successfully managed projects from kickoff to construction. Highlight specific examples where you provided technical guidance and collaborated with various stakeholders.
✨Emphasize Sustainability Initiatives
Since sustainability is a core value for SH Hotels & Resorts, come ready to share your insights on sustainable building practices. Discuss any past projects where you implemented LEED standards or other eco-friendly initiatives, and how they positively impacted the project.
✨Demonstrate Project Management Skills
Prepare to talk about your project management experience, especially in the hospitality sector. Be ready to explain how you handle budgets, schedules, and team coordination during the construction phase, ensuring alignment with brand standards.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be prepared to discuss how you facilitate meetings and negotiate with various parties involved in a project.
