At a Glance
- Tasks: Lead technical services for upscale hotels, ensuring architectural excellence and sustainability.
- Company: Join SH Hotels & Resorts, a leader in luxury hospitality with a focus on sustainability.
- Benefits: Enjoy a collaborative work environment and the chance to make a real impact on sustainability.
- Why this job: Be part of a passionate team dedicated to creating memorable guest experiences while protecting our planet.
- Qualifications: 3+ years in hospitality or real estate, with a passion for sustainable building practices.
- Other info: LEED certification preferred; flexibility for a 24-hour operation is essential.
The predicted salary is between 54000 - 84000 £ per year.
OUR COMPANY
SH Hotels and Resorts management company operates upscale, lifestyle, and luxury 1 Hotels, Baccarat Hotels, Treehouse Hotels and SH Collection properties. Every day, over 2,000+ team members work together in synergy to create impactful memories by offering an unrivalled level of service and create a sense of feeling at home for our guests at our hotels.
Our success is driven by our passionate, skillful team members who embody the SH Hotels & Resorts core values; we share a common goal to protect our earth, and to love the people who inhabit it. Our mission to find talent is simple. We seek to hire thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve our fundamental cause – do all the good we can.
OUR OPPORTUNITY
SH Hotels & Resorts is seeking an innovative and technically skilled leader to join our team as the Regional Director, Technical Services. This role is essential in ensuring architectural excellence, sustainability integration, and compliance with SH Design and Technical Standards across our EMEA properties. The ideal candidate is a detail-oriented project manager who excels at executing Technical Services Agreements (TSA) in collaboration with property owners, consultants, and development teams.
Here’s what we’re currently looking for: Regional Director, Technical Services.
Some of the highlights of experience we’re looking for:
1. Brand Representative for Assigned Projects
- Serve as the primary SH contact for select projects, managing Technical Services Agreements (TSA) per SOP guidelines.
- Oversee TSA meetings with owners, architects, and contractors from project kickoff to construction.
- Coordinate internal document reviews and ensure milestone deliverables are met.
- Provide technical guidance on drawing submissions and specifications.
- Act as the technical lead for internal and external disciplines, including MEP, technology, surveillance, landscaping, lighting, multimedia, kitchen, and laundry consultants.
- Collaborate closely with Interior Design and Food & Beverage teams.
2. Architecture & Sustainability Contribution
- Review and provide input on architectural, building system, and LEED Silver sustainability requirements.
- Support contract evaluations and strategize deviations with the executive team.
- Implement sustainability initiatives to optimize SH Hotels’ carbon footprint.
- Develop reports and recommendations for sustainable building solutions.
- Identify cost-effective, innovative solutions to enhance sustainability without compromising quality.
3. Project Management (During Construction)
- Oversee the construction phase, ensuring alignment with brand standards and project goals.
- Provide regular budget, schedule, and program updates to SH Executive Team.
- Manage submittals, material samples, and routine site walk-throughs with action reports.
- Support punch list resolution, commissioning verification, and final documentation.
4. Standards Management
- Maintain and update all Architecture & Construction Design Standards.
- Oversee content for key standard divisions, including:
- Architectural Design
- TSA Process Documents
- Mechanical, Electrical & Plumbing (MEP)
- Life & Fire Safety
- Technology & Sustainability Guidelines
5. Sustainability Leadership
- Advocate for LEED Silver certification across projects.
- Conduct sustainability workshops and assist owners in defining project sustainability goals.
- Oversee LEED submittals and technical analysis to maximize energy savings.
- Guide hotels in ongoing green operations, including waste reduction, energy efficiency, and sustainable procurement.
- Ensure compliance with Energy Star Portfolio Manager for energy tracking.
- Evaluate carbon offset programs and bulk purchasing agreements for renewable energy.
- Manage sustainability reporting, including carbon and waste tracking across properties.
Must-Have’s and Nice to Have’s
- Passionate about sustainable building and a minimum of 3 years of similar work experience.
- Experience working in the hospitality, real estate development, or luxury brand sectors.
- A post-secondary diploma or degree would be a plus.
- Precise, organized and detail oriented.
- LEED certification and understanding of sustainable design – preferred.
- Solid working proficiency with Bluebeam, MS Project and MS Office Suite.
- Proficiency in building codes, regulations, and standards including IBC, IFC, and NFPA
- Possess the ability to perform under pressure in a fast-paced environment continually assessing priorities and acting quickly with a sense of urgency
- Excels at communication, both verbal and written.
- Is flexible and willing to meet the demands of a 24-hour operation
- Exceptional interpersonal skills, including teamwork, facilitation, and negotiation
Regional Director, Technical Services employer: Starwood Hotels
Contact Detail:
Starwood Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Director, Technical Services
✨Tip Number 1
Familiarize yourself with SH Hotels & Resorts' core values and mission. Understanding their commitment to sustainability and exceptional service will help you align your experience and passion with what they are looking for in a candidate.
✨Tip Number 2
Highlight your project management skills, especially in the context of construction and technical services. Be prepared to discuss specific projects where you've successfully managed timelines, budgets, and stakeholder communications.
✨Tip Number 3
Showcase your knowledge of LEED certification and sustainable building practices. Prepare examples of how you've implemented sustainability initiatives in past roles, as this is a key focus for the Regional Director position.
✨Tip Number 4
Network with professionals in the hospitality and real estate development sectors. Engaging with industry peers can provide insights into the role and may even lead to referrals that strengthen your application.
We think you need these skills to ace Regional Director, Technical Services
Some tips for your application 🫡
Understand the Company Culture: Dive into SH Hotels and Resorts' mission and core values. Highlight how your personal values align with their commitment to sustainability and exceptional service in your application.
Tailor Your Resume: Customize your resume to emphasize relevant experience in project management, sustainability initiatives, and technical services. Use specific examples that demonstrate your ability to manage Technical Services Agreements and lead projects effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainable building practices and your experience in the hospitality sector. Mention specific projects where you have successfully implemented sustainability measures or architectural excellence.
Highlight Relevant Skills: Make sure to include your proficiency with tools like Bluebeam and MS Project, as well as your understanding of building codes and regulations. These skills are crucial for the role and should be clearly stated in your application.
How to prepare for a job interview at Starwood Hotels
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for sustainable building practices during the interview. Discuss any relevant projects you've worked on that demonstrate your commitment to sustainability and how you can contribute to SH Hotels & Resorts' mission of reducing their carbon footprint.
✨Highlight Your Project Management Skills
Be prepared to share specific examples of your project management experience, especially in the hospitality or luxury sectors. Discuss how you've successfully managed Technical Services Agreements and coordinated with various stakeholders to achieve project goals.
✨Demonstrate Technical Expertise
Since this role requires a strong technical background, be ready to discuss your knowledge of architectural standards, building codes, and LEED certification processes. Highlight any relevant software proficiency, such as Bluebeam or MS Project, that can aid in your role.
✨Prepare for Behavioral Questions
Expect questions that assess your interpersonal skills and ability to work under pressure. Prepare examples that showcase your teamwork, negotiation skills, and how you've handled challenging situations in fast-paced environments.