At a Glance
- Tasks: Welcome guests with warmth and provide impeccable service at our new bar, The Nest.
- Company: Join Starwood Hotels, a mission-driven luxury brand focused on sustainability and inclusivity.
- Benefits: Enjoy competitive pay, wellness programs, career advancement, and discounts across global properties.
- Other info: Flexible hours, volunteer opportunities, and a fun, supportive team culture await you.
- Why this job: Be a brand ambassador and create unforgettable experiences for guests in a vibrant environment.
- Qualifications: Passion for hospitality, teamwork, and attention to detail are essential.
The predicted salary is between 1300 - 1800 € per month.
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
When restaurant guests at Treehouse Manchester arrive, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service and reflect a first glimpse of the brand’s best self. We’re currently seeking a Restaurant Host for our brand-new bar concept 'The Nest' shaped by creativity and collaboration. We’re building a team of people who believe hospitality should feel alive. Hosts at Treehouse will understand (and value) the importance of superior service, and leverage it to give guests an unforgettably warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. This is a perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience. Inside tip: Being attentive to the smallest details will ensure your success in this role.
About you…
- Passionate about food & beverage and guest service with previous similar work experience.
- Basic knowledge of restaurant operations, a team player, hard worker, and detail oriented.
- Flexible and willing to meet the demands of a 24-hour operation.
About us… Within Treehouse Manchester, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights curated by celebrated local chefs Sam Grainger and Mary-Ellen McTague. We have two restaurants, as well as a panoramic rooftop bar and a secret hideaway to explore. We are about playfulness and freedom. Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfilment and well-being.
As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment
- Inclusive & equitable work environment for all
- Team Member recognition programs
- Pay it Forward: a day annually to volunteer & plus hotel organised volunteer opportunities throughout the year
- Earth day giving back activities.
- Life Harmony: a refreshed look at agility working.
- Health & Wellness programs throughout the year
- Hospitality Rewards App access for all.
- Discounts across our properties and venues worldwide for all team members
- Paid Breaks for leaders.
- Enhance holidays- Up to 33 days for all
- Optional private medical schemes with optical and dental
- Paid sickness absence for all
- Increased pension scheme offering
- Career Advancement: We’re growing rapidly and with growth comes advancement opportunities (around the globe)!
- Wagestream financial planning services
- Recommend a friend schemes – up to £250
- Free food on shift in the best team heart-of-house spaces in Manchester.
It's 1 World. Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.
About Us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Host, The Nest in Manchester employer: Starwood Hotels
At Starwood Hotels, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises collaboration, creativity, and exceptional service. As a Host at The Nest in Treehouse Manchester, you will be part of a team that values your passion for hospitality and offers numerous growth opportunities, wellness programmes, and unique perks like paid volunteer days and enhanced holidays. Join us in creating unforgettable experiences for our guests while being part of a mission-driven company dedicated to sustainability and community.
StudySmarter Expert Advice🤫
We think this is how you could land Host, The Nest in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Treehouse Manchester's vibe. Check out their social media and website to see how they engage with guests and what values they promote. This will help you connect your passion for hospitality with their mission.
✨Tip Number 2
Practice your warm welcome! As a Host, your first impression is key. Role-play with a friend or in front of a mirror to nail that friendly greeting and showcase your enthusiasm for making guests feel special. Remember, it’s all about creating that inviting atmosphere!
✨Tip Number 3
Show off your attention to detail! Think of specific examples from your past experiences where you went above and beyond for guests. Whether it was remembering a regular's favourite drink or helping a family celebrate a special occasion, these stories will highlight your dedication to superior service.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're genuinely interested in joining our team at The Nest. Plus, it gives us a chance to get to know you better right from the start!
We think you need these skills to ace Host, The Nest in Manchester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for hospitality shine through! We want to see how excited you are about creating memorable experiences for our guests at The Nest.
Be Detail-Oriented:Remember, the little things matter! Highlight any previous experience where you paid attention to details, as this will show us that you understand the importance of superior service in a restaurant setting.
Reflect Our Values:Make sure your application reflects our core values of collaboration and respect for nature. Share examples of how you've embodied these values in your past roles or experiences.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team at Treehouse Manchester!
How to prepare for a job interview at Starwood Hotels
✨Know the Brand
Before your interview, take some time to research Starwood Hotels and their values. Understand what makes 'The Nest' unique and how it fits into the overall brand. This will help you demonstrate your enthusiasm and alignment with their mission during the interview.
✨Showcase Your Service Skills
As a Host, your role is all about providing exceptional service. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your attention to detail and how you create a welcoming atmosphere, as this is crucial for making a great first impression.
✨Emphasise Teamwork
Collaboration is key in hospitality. Be ready to discuss how you work well in a team environment. Share specific instances where you supported your colleagues or contributed to a positive team dynamic, as this will resonate with their focus on collaboration.
✨Be Passionate and Personable
Let your love for food, beverage, and guest service shine through. Practice conveying your passion in a genuine way. Remember, they’re looking for someone who can inspire guests and make them feel excited about their experience, so be yourself and let your personality come through!
