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For Companies At a Glance
- Tasks: Create unforgettable experiences for guests at a luxury hotel.
- Company: Join a prestigious hotel brand in the heart of Manchester.
- Benefits: Enjoy competitive pay, staff discounts, and a vibrant work atmosphere.
- Why this job: Be the face of hospitality and make every guest feel special.
- Qualifications: 2 years in hotel operations or customer service, with a friendly attitude.
- Other info: Dynamic team environment with opportunities for growth in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
A luxury hotel brand in Manchester is seeking a warm and welcoming Front Office Attendant to ensure a personable and effortless guest experience.
Ideal candidates will bring at least 2 years of related experience in hotel operations or customer service, displaying a team-oriented and detail-oriented work ethic.
As part of the front office team, you will play a vital role in reflecting the hotel's commitment to exceptional service and a positive environment.
Guest Experience Host — Front Desk in Manchester employer: Starwood Hotels
Contact Detail:
Starwood Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host — Front Desk in Manchester
✨Tip Number 1
Make sure to showcase your personality during interviews! We want to see that warm and welcoming vibe you’d bring to the front desk. Remember, it’s all about creating that effortless guest experience.
✨Tip Number 2
Brush up on your customer service skills before the interview. Think of specific examples where you’ve gone above and beyond for guests or resolved tricky situations. We love to hear those stories!
✨Tip Number 3
Don’t forget to research the hotel brand! Knowing their values and commitment to exceptional service will help you stand out. We’re looking for candidates who align with our mission and can reflect that in their role.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to join our front office team.
We think you need these skills to ace Guest Experience Host — Front Desk in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and welcoming nature shine through. We want to see how you can create a personable experience for our guests right from the start!
Highlight Relevant Experience: Make sure to showcase your 2+ years of experience in hotel operations or customer service. We’re looking for candidates who can demonstrate their team-oriented and detail-oriented work ethic.
Tailor Your Application: Don’t just send a generic application! Tailor your cover letter and CV to reflect how your skills align with our commitment to exceptional service. We love seeing candidates who take the time to connect their experience with our values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our front office team!
How to prepare for a job interview at Starwood Hotels
✨Know the Brand
Before your interview, take some time to research the luxury hotel brand. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Experience
With at least 2 years of experience in hotel operations or customer service, be ready to share specific examples of how you've provided exceptional guest experiences in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your contributions.
✨Emphasise Teamwork
As a Front Office Attendant, you'll be part of a team. Be prepared to discuss how you've collaborated with colleagues in previous roles. Share stories that demonstrate your ability to work well with others and contribute to a positive environment, as this is crucial for the hotel's success.
✨Dress the Part
First impressions matter, especially in a luxury setting. Dress professionally and appropriately for the interview. A polished appearance reflects your understanding of the hotel's standards and your commitment to providing a high level of service.
