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- Tasks: Supervise the front office team and enhance guest experiences at a luxury hotel.
- Company: Leading hotel chain known for its commitment to diversity and inclusion.
- Benefits: Supportive culture, competitive salary, and various employee benefits.
- Why this job: Join a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Experience in hotel operations and a passion for guest service.
- Other info: Great opportunities for career growth in a luxury environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel chain is seeking a Front Office Supervisor in Manchester. The ideal candidate will have experience in hotel operations and a passion for guest service.
Responsibilities include:
- Supervising the front office team
- Enhancing guest experience
- Managing financial performance
This role offers a supportive culture and various benefits, reflecting a commitment to diversity and inclusion in the workplace.
Front Office Supervisor — Luxury Hotel Leadership in Manchester employer: Starwood Hotels
Contact Detail:
Starwood Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Supervisor — Luxury Hotel Leadership in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest service shine through. Share stories that highlight your experience in hotel operations and how you've enhanced guest experiences in the past.
✨Tip Number 3
Research the hotel chain! Knowing their values and culture can help you tailor your responses during interviews. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like Front Office Supervisor. Plus, it ensures your application gets directly into the right hands.
We think you need these skills to ace Front Office Supervisor — Luxury Hotel Leadership in Manchester
Some tips for your application 🫡
Show Your Passion for Guest Service: When writing your application, let your enthusiasm for guest service shine through. Share specific examples of how you've gone above and beyond to enhance guest experiences in your previous roles.
Highlight Your Leadership Skills: As a Front Office Supervisor, you'll be leading a team. Make sure to emphasise your leadership experience in your application. Talk about how you've motivated teams and improved performance in past positions.
Tailor Your Application: Don’t just send the same application everywhere! Tailor your CV and cover letter to reflect the specific requirements of this role. Mention the hotel operations experience you have and how it aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Starwood Hotels
✨Know Your Hotel Operations
Make sure you brush up on your knowledge of hotel operations. Understand the key processes involved in front office management, from check-in procedures to handling guest complaints. This will show that you're not just passionate about guest service but also well-versed in the operational side of things.
✨Showcase Your Leadership Skills
As a Front Office Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Think about specific situations where you enhanced team performance or resolved conflicts, as this will demonstrate your leadership capabilities.
✨Emphasise Guest Experience
Since the role focuses on enhancing guest experience, come prepared with ideas on how to improve service quality. Share any innovative strategies you've implemented in previous roles that led to positive guest feedback. This will highlight your commitment to exceptional service.
✨Understand Financial Performance
Familiarise yourself with the financial aspects of hotel management. Be ready to discuss how you've contributed to financial performance in past roles, whether through upselling, managing budgets, or reducing costs. This will show that you understand the business side of hospitality.
