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- Tasks: Lead hotel operations and ensure exceptional guest experiences.
- Company: Starwood Hotels, a luxury brand committed to sustainability and community.
- Benefits: Inclusive culture, career growth, and a chance to impact the hospitality industry.
- Why this job: Be a thought leader in a dynamic environment that values collaboration and service.
- Qualifications: 6+ years in upscale hotels, strong leadership, and excellent communication skills.
- Other info: Join a mission-driven team dedicated to making a positive impact.
The predicted salary is between 60000 - 80000 £ per year.
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why we are hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Our hotel leadership teams are at the very roots of our success. They are accountable to everyone that visits our hotel – team members and guests alike, ensuring every individual endures a remarkable experience the moment they walk into our hotels. Our leaders are friendly and approachable and provide continuous guidance to their teams, which is apparent from the infectious energy we feel throughout the hotel. They manage the daily operations and lead by example, seizing every opportunity to leave things better than they already were.
We are currently in search of a seasoned, insightful, and innovative Director of Rooms—a thought leader with a gift for service and an instinct for leadership, whose most important roles are to ensure the excellence of the entire guest experience and to exceed our mission and the brand’s operational and financial outcomes. The Director of Rooms will play a quintessential role in the hotel’s success as a thought leader who can – and will – impact change and bring the ethos to life.
About You- Minimum of 6 years of related work experience in an upscale or luxury hotel environment.
- Advanced knowledge of front office operations.
- A strong leader with a proven track record in guest and team member engagement and financial performance.
- Excels at communication, both verbal and written.
- Is flexible and willing to meet the demands of a 24‑hour operation.
As a mission‑driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like‑minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Director, Rooms in Manchester employer: Starwood Hotels
Contact Detail:
Starwood Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Rooms in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Director of Rooms role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your leadership skills! During interviews, share specific examples of how you've led teams to success in previous roles. Highlight your ability to engage both guests and team members, as this aligns perfectly with what Starwood Hotels values.
✨Tip Number 3
Be prepared to discuss your vision! As a thought leader, it's crucial to articulate how you plan to enhance the guest experience and drive operational excellence. Think about innovative ideas that could set you apart from other candidates.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Starwood Hotels careers page. This not only shows your enthusiasm but also ensures your application gets into the right hands quickly.
We think you need these skills to ace Director, Rooms in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our mission of providing remarkable guest experiences and how you can contribute to our ethos.
Tailor Your Application: Make sure to customise your CV and cover letter for the Director of Rooms position. Highlight your relevant experience in upscale or luxury hotel environments and showcase your leadership skills. We appreciate candidates who take the time to connect their background with our needs.
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and avoid jargon. We want to understand your qualifications and experiences without having to decipher complex sentences. Keep it professional yet approachable.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details directly. Plus, it shows that you’re keen on joining our team at Starwood Hotels. We can’t wait to hear from you!
How to prepare for a job interview at Starwood Hotels
✨Know Your Stuff
Make sure you brush up on your knowledge of front office operations and the luxury hotel environment. Be ready to discuss specific examples from your past experiences that showcase your leadership skills and how you've engaged both guests and team members.
✨Showcase Your Leadership Style
During the interview, highlight your approach to leadership. Share stories that demonstrate how you lead by example and inspire your team. Remember, they’re looking for someone who can create an infectious energy throughout the hotel!
✨Emphasise Guest Experience
Since the role is all about ensuring excellence in guest experience, prepare to discuss how you’ve previously exceeded guest expectations. Think of specific instances where your actions made a significant impact on guest satisfaction.
✨Be Ready for Flexibility
Given the 24-hour nature of hotel operations, be prepared to talk about how you handle unexpected challenges and adapt to changing situations. Show them that you’re not just flexible but also proactive in finding solutions.