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- Tasks: Lead technical services for upscale hotels, ensuring sustainability and architectural excellence.
- Company: Join SH Hotels & Resorts, a leader in luxury hospitality with a focus on creating memorable guest experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and collaboration across diverse teams.
- Why this job: Be part of a passionate team dedicated to sustainability and innovative building solutions in the hospitality industry.
- Qualifications: Must have 3+ years in hospitality or real estate development, with strong project management skills.
- Other info: Flexibility is key; this role supports a 24-hour operation.
The predicted salary is between 48000 - 72000 £ per year.
OUR COMPANY SH Hotels and Resorts management company operates upscale, lifestyle, and luxury 1 Hotels, Baccarat Hotels, Treehouse Hotels and SH Collection properties. Every day, over 2,000+ team members work together in synergy to create impactful memories by offering an unrivalled level of service and create a sense of feeling at home for our guests at our hotels. Our success is driven by our passionate, skillful team members who embody the SH Hotels & Resorts core values; Our mission to find talent is simple. SH Hotels & Resorts is seeking an innovative and technically skilled leader to join our team as the Regional Director, Technical Services. This role is essential in ensuring architectural excellence, sustainability integration, and compliance with SH Design and Technical Standards across our EMEA properties. The ideal candidate is a detail-oriented project manager who excels at executing Technical Services Agreements (TSA) in collaboration with property owners, consultants, and development teams. Regional Director, Technical Services. Brand Representative for Assigned Projects Serve as the primary SH contact for select projects, managing Technical Services Agreements (TSA) per SOP guidelines. Oversee TSA meetings with owners, architects, and contractors from project kickoff to construction. Coordinate internal document reviews and ensure milestone deliverables are met. Act as the technical lead for internal and external disciplines, including MEP, technology, surveillance, landscaping, lighting, multimedia, kitchen, and laundry consultants. Collaborate closely with Interior Design and Food & Beverage teams. Review and provide input on architectural, building system, and LEED Silver sustainability requirements. Support contract evaluations and strategize deviations with the executive team. Develop reports and recommendations for sustainable building solutions. Identify cost-effective, innovative solutions to enhance sustainability without compromising quality. Project Management (During Construction) Oversee the construction phase, ensuring alignment with brand standards and project goals. Provide regular budget, schedule, and program updates to SH Executive Team. Support punch list resolution, commissioning verification, and final documentation. Standards Management Oversee content for key standard divisions, including: Mechanical, Electrical & Plumbing (MEP) Life & Fire Safety Advocate for LEED Silver certification across projects. Conduct sustainability workshops and assist owners in defining project sustainability goals. Oversee LEED submittals and technical analysis to maximize energy savings. Guide hotels in ongoing green operations, including waste reduction, energy efficiency, and sustainable procurement. Ensure compliance with Energy Star Portfolio Manager for energy tracking. Manage sustainability reporting, including carbon and waste tracking across properties. Passionate about sustainable building and a minimum of 3 years of similar work experience. Experience working in the hospitality, real estate development, or luxury brand sectors. Solid working proficiency with Bluebeam, MS Project and MS Office Suite. Proficiency in building codes, regulations, and standards including IBC, IFC, and NFPA Is flexible and willing to meet the demands of a 24-hour operation
EMEA Regional Manager - Experience Services employer: Starwood Hotels
Contact Detail:
Starwood Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Regional Manager - Experience Services
✨Tip Number 1
Familiarize yourself with SH Hotels & Resorts' core values and mission. Understanding their commitment to sustainability and exceptional service will help you align your experience and passion with their goals during the interview process.
✨Tip Number 2
Network with professionals in the hospitality and real estate development sectors. Attend industry events or join relevant online forums to connect with individuals who may have insights into the company culture and expectations for the Regional Director, Technical Services role.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully managed Technical Services Agreements (TSA). Highlight your experience in overseeing construction phases and ensuring compliance with brand standards, as this will demonstrate your capability for the role.
✨Tip Number 4
Showcase your knowledge of LEED certification and sustainable building practices. Be ready to share examples of how you've implemented innovative solutions that enhance sustainability while maintaining quality, as this aligns closely with the responsibilities of the position.
We think you need these skills to ace EMEA Regional Manager - Experience Services
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with SH Hotels and Resorts' core values and mission. Highlight how your experience and values align with their commitment to creating impactful memories and a sense of home for guests.
Tailor Your CV: Customize your CV to emphasize your project management skills, technical expertise, and experience in sustainable building practices. Make sure to include specific examples that demonstrate your ability to manage Technical Services Agreements and collaborate with various stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and your experience in the hospitality or luxury brand sectors. Discuss how you can contribute to SH Hotels and Resorts' goals and provide innovative solutions for their EMEA properties.
Highlight Relevant Skills: In your application, make sure to mention your proficiency with tools like Bluebeam, MS Project, and MS Office Suite. Also, emphasize your knowledge of building codes and regulations, as well as your experience with LEED certification processes.
How to prepare for a job interview at Starwood Hotels
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for sustainable building practices during the interview. Share specific examples of how you've integrated sustainability into past projects, as this aligns with the company's core values and mission.
✨Demonstrate Project Management Skills
Be prepared to discuss your experience in managing Technical Services Agreements and overseeing construction phases. Highlight any relevant projects where you successfully coordinated with various stakeholders, such as owners, architects, and contractors.
✨Familiarize Yourself with Brand Standards
Research SH Hotels & Resorts and understand their brand standards and design principles. Being knowledgeable about their properties and how they maintain architectural excellence will show your commitment and readiness for the role.
✨Prepare for Technical Questions
Expect questions related to building codes, regulations, and sustainability certifications like LEED. Brush up on your technical knowledge and be ready to discuss how you can ensure compliance and advocate for sustainability across projects.
