At a Glance
- Tasks: Lead a team to ensure the safety and security of guests and hotel assets.
- Company: Join Starwood Hotels, a luxury brand committed to sustainability and excellent service.
- Benefits: Enjoy competitive pay, health perks, personal days, and career advancement opportunities.
- Other info: Flexible hours and a supportive culture focused on personal and professional growth.
- Why this job: Be a key player in creating a safe and luxurious experience for guests.
- Qualifications: Experience in security supervision within a luxury hospitality environment is essential.
The predicted salary is between 28000 - 35000 £ per year.
Grow with us… Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
SH Hotels & Resorts, good-natured service means doing whatever it takes to keep our guests happy and feeling a sense of security while they are in our care. And we are on the hunt for a Security Supervisor to do just that. Maintaining the safety and security of the hotel’s guests, associates and assets stay at top-of-mind in this critical role. This job is all about how you react, or just as important, don’t react, in strenuating circumstances. It’s about staying a step (or five) ahead of potential situations, identifying them and managing them with professionalism, reasonable thinking and in accordance with our policies.
If you’re calm, cool, and collected, we have a job for you. We’re currently seeking a Security Supervisor at 1 Hotel Mayfair to help maintain the safety, security, and smooth operation of the hotel for our guests, team members, and assets. This role is all about how you respond—or just as importantly, how you don’t respond under pressure. You’ll stay one step ahead of potential risks, leading your team with professionalism, sound judgement, and a proactive mindset, all while delivering a seamless luxury guest experience.
Supporting the Security Manager and Director of Security & Safety, you’ll oversee daily operations, coordinate team activity, manage incidents, and ensure compliance with safety standards, all while fostering a culture of excellence and accountability.
About you…
- Passionate about safety and security, with experience in a luxury hospitality environment
- Proven experience in a Security Supervisor role
- Strong understanding of security operations, including incident management and investigations
- Confident leading daily operations, including team rotations, lobby presence, and peak period coverage
- Experienced in managing shift handovers, ensuring accurate and up-to-date communication across teams
- Knowledgeable in event security, with the ability to interpret and act on Banquet Event Orders (BEOs)
- Highly organised, with strong attention to detail when managing administration, audits, and compliance
- Confident enforcing procedures, including contractor vetting and access control
- Proactive in monitoring systems, conducting KYC checks, and maintaining accurate lost & found records
- A natural leader who encourages open communication, active listening, and team engagement
- Skilled in identifying training needs, mentoring team members, and supporting ongoing development
- Ability to remain calm under pressure and respond effectively to unexpected situations
- Flexible and able to meet the demands of a 24-hour operation
- Works collaboratively within a team, while also confident working independently and using initiative
- SIA Licence required
About us…
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment
- Health & Wellness- Competitive Vision, and EAP program
- Retirement Planning
- Paid Personal Days
- Career Advancement: We’re growing rapidly and with growth comes advancement opportunities (around the globe)!
- SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
- Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Security Supervisor in City of Westminster employer: Starwood Hotels
At 1 Hotel Mayfair, we pride ourselves on fostering a vibrant and inclusive work culture that values collaboration, creativity, and exceptional service. As the Head Concierge, you will not only lead a passionate team but also have the opportunity to shape unforgettable guest experiences in one of the world's most dynamic cities. With a commitment to employee growth and sustainability, we offer a unique environment where your expertise and local knowledge can shine, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Security Supervisor in City of Westminster
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Supervisor. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Starwood Hotels. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Supervisor candidates.
✨Directly Apply to Starwood Hotels
Don’t forget to apply for the Security Supervisor role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Starwood Hotels.
We think you need these skills to ace Security Supervisor in City of Westminster
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Starwood Hotels. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Starwood Hotels.
How to prepare for a job interview at Starwood Hotels
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Starwood Hotels.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Starwood Hotels.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Starwood Hotels.
