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For Companies At a Glance
- Tasks: Lead bar operations, enhance guest experiences, and develop team skills at a luxury hotel.
- Company: Join the eco-conscious 1 Hotel Mayfair, part of Starwood Hotels.
- Benefits: Enjoy free meals, discounts, wellness treatments, and career development opportunities.
- Why this job: Be part of a mission-driven team that values sustainability and exceptional service.
- Qualifications: Previous leadership in hospitality, strong beverage knowledge, and a passion for guest satisfaction.
- Other info: Dynamic work environment with global career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
Join us at Starwood Hotels in 1 Hotel Mayfair, London’s first nature-inspired, eco-conscious luxury hotel. We are seeking an enthusiastic leader to support the Director of Bars and drive our bar operation to new heights.
Responsibilities
- Operational Leadership: Support the Director of Bars in managing all bar operations—staffing, scheduling, inventory, and financial performance. Supervise, guide, and motivate bar staff to deliver service excellence in line with 1 Hotel Mayfair standards. Oversee daily setup and breakdown of bar areas to ensure optimal efficiency, workflow, and ambience.
- Guest Experience Enhancement: Foster a culture of warm, intuitive, and elevated hospitality that consistently exceeds guest expectations. Address guest concerns promptly and professionally, ensuring thoughtful solutions and follow-up. Monitor guest satisfaction and service quality, implementing improvements to enhance the overall experience.
- Training & Development: Deliver coaching, training, and mentorship to elevate team skills, product knowledge, and service techniques. Lead regular team meetings and training sessions to communicate updates and reinforce standards. Work with the Director of Bars to create SOPs, training materials, and performance metrics that support continued growth and accountability.
- Financial Management: Assist with budget planning and ongoing performance review, including revenue, cost control, and profitability. Implement initiatives to maximize revenue and manage costs without compromising quality or guest satisfaction. Oversee stock levels, carry out regular inventory checks, and ensure systems are in place to minimize waste.
Qualifications
- Previous leadership experience in hospitality, specifically within bar operations or beverage-led environments.
- Strong knowledge of beverages, mixology, and cocktail culture, with a passion for innovative, guest-focused service.
- A confident leader with exceptional communication skills and the ability to inspire and motivate diverse teams.
- Proven ability to achieve financial targets, introduce operational efficiencies, and drive performance.
- Passionate about sustainability, wellbeing, and delivering meaningful guest experiences.
Why 1 Hotel Mayfair?
At 1 Hotels, our culture is built on care—care for each other, our guests, and our planet. We deliver intuitive, informed service in a setting designed by nature and crafted with purpose.
What We Offer
- Designed by Nature work environment
- Free healthy & nutritious meals on duty
- 24‑hour Employee Assistance Program
- Flu vaccination vouchers
- Eye care contributions
- Social events throughout the year
- Wedding and baby gifts
- Code Hospitality – discounted rates
- Travel season ticket loan & Cycle to Work scheme
- Complimentary chiropodist & reflexology treatments
- West End Club – discounts in local shops, hotels, bars, and restaurants
- Spa, Food & Beverage discounts (30%–50%)
- Guest experience stay – enjoy an overnight stay and experience our bar and restaurant
- Opportunities to be involved in charity and community events
- Starwood Hotels & Resorts discounted employee / friends & family room rates
- Team Member Recognition program – earn rewards and pay it forward
- SH University – professional development, courses, and certifications
- Career advancement opportunities across the globe
About Us
Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. We are a mission‑driven company whose purpose guides our actions and builds community with like‑minded travelers.
Equal Opportunity Employer
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Assistant General Manager in City of London employer: Starwood Hotels
Contact Detail:
Starwood Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in bar operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your passion for mixology! When you get the chance to meet potential employers, share your favourite cocktail recipes or trends in the beverage world. This will demonstrate your knowledge and enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to operational leadership and guest experience. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our eco-conscious team at 1 Hotel Mayfair.
We think you need these skills to ace Assistant General Manager in City of London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see your love for creating memorable guest experiences and how you can bring that passion to our bar operations.
Highlight Your Leadership Skills: Make sure to showcase any previous leadership experience you have, especially in bar operations. We’re looking for someone who can inspire and motivate a team, so share examples of how you've successfully led others in the past.
Be Specific About Your Experience: Don’t just list your previous roles; dive into the details! Talk about your knowledge of beverages, mixology, and any innovative service techniques you've implemented. This will help us see how you can contribute to our unique bar environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Starwood Hotels
✨Know Your Beverages
Brush up on your knowledge of beverages, mixology, and cocktail culture. Be prepared to discuss your favourite drinks and how you would enhance the guest experience through innovative offerings. This shows your passion for the role and aligns with the hotel's focus on exceptional service.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or improved service quality. This will demonstrate your ability to inspire and guide a diverse team, which is crucial for the Assistant General Manager position.
✨Emphasise Guest Experience
Be ready to talk about how you would foster a culture of warm hospitality. Share your strategies for addressing guest concerns and enhancing satisfaction. This aligns perfectly with the hotel's mission to exceed guest expectations and create meaningful experiences.
✨Financial Acumen Matters
Familiarise yourself with basic financial management principles relevant to bar operations. Be prepared to discuss how you would assist with budget planning and cost control. Highlight any past experiences where you successfully managed revenue and profitability, as this is key to driving performance in the role.
