At a Glance
- Tasks: Ensure smooth overnight operations and provide exceptional guest service.
- Company: Join the pioneering 1 Hotel Mayfair, focused on sustainability and well-being.
- Benefits: Paid volunteering, flexible hours, career growth, and a nature-inspired work environment.
- Other info: Enjoy a supportive culture with opportunities for professional development and recognition.
- Why this job: Be part of a mission-driven team creating unforgettable experiences for guests.
- Qualifications: Experience in hospitality, strong attention to detail, and a guest-focused attitude.
The predicted salary is between 28400 - 30000 £ per year.
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
We’re currently searching for a warm, welcoming, articulate Night Front Desk Agent to ensure smooth operation of the overnight and that every guest’s experience is relaxing and effortless. If you are a night owl and love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.
As our Night Front Desk Agent, you’ll be the calm, caring presence that ensures our guests rest easy and wake to excellence. We’re looking for a professional who is dependable, attentive, and thrives in a peaceful, overnight environment. If you find purpose in offering thoughtful hospitality, enjoy working independently, and want to grow with a brand built on sustainability and well-being, we’d love to meet you.
About you...
- Experience: Previous experience in guest service or hospitality is ideal; familiarity with front desk or night audit duties is a plus. You handle guest information with integrity and discretion.
- Independent & Reliable: You’re self-sufficient, organized, and take pride in maintaining calm and accuracy throughout the night.
- Detail-Oriented: You approach every task — from guest requests to nightly reports — with precision and care.
- Multilingual: Additional languages are always a plus.
- Guest-Focused: You’re warm, approachable, and ready to assist guests with professionalism, no matter the hour.
Why Join Us?
- Mission-Led Company: Be part of a hospitality brand grounded in purpose and sustainability.
- Paid Volunteering: Give back to the community with opportunities for paid volunteering.
- Thriving Team Culture: Join a supportive, collaborative environment that values respect, balance, and joy in what we do.
- Career Growth: As the first 1 Hotel in Europe, we offer genuine opportunities for growth as we continue to expand.
- Flexible Skills Welcome: Whether you come from hospitality or another customer-focused industry, your passion for people and service matters most.
About us...
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Nature-Inspired Work Environment: Embrace a Designed by Nature workspace that reflects our commitment to sustainability.
- Retirement Planning: Plan for your future with our retirement benefits.
- Paid Personal Days: Enjoy time off to recharge.
- Career Advancement: Grow with us as we expand across Europe and beyond.
- SH University: Access professional development and certifications through our exclusive online learning platform.
- Recognition Program: Earn rewards and pay it forward with our team member recognition initiatives.
If you're ready to be a part of a pioneering hotel in Europe and help us create unforgettable guest experiences, apply today and start your journey with 1 Hotels.
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Night Front Desk Agent in London employer: Starwood Hotels & Resorts
At 1 Hotel Mayfair, we pride ourselves on being a mission-driven employer that values sustainability and thoughtful hospitality. Our supportive team culture fosters collaboration and personal growth, offering unique opportunities for career advancement in a nature-inspired work environment. Join us to make a meaningful impact while enjoying benefits like paid volunteering, retirement planning, and professional development through SH University.
Contact Details:
Starwood Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk Agent in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Starwood Hotels & Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Starwood Hotels & Resorts
Don't be shy about reaching out to Starwood Hotels & Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Front Desk Agent in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Starwood Hotels & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Starwood Hotels & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
