Procurement Manager - Operational Goods & Services (Indirects)

Procurement's role is to support Deliveroo in the delivery of increased profit and growth through a well managed and sustainable supplier base. Reporting to the Head of Category, the role of Procurement Manager offers a rare opportunity to be a part of one of the fastest growing tech startups at a very exciting stage. You’ll be joining a team in early stages of maturity with big ambitions, already responsible for circa £650m of spend, and tasked with an Exec sponsored ‘Cost Out’ initiative in 2026/27. Our Procurement team operates on a hybrid model, which means that employees are required to come into the office twice a week. Our office is located in London, specifically on Cannon Street.

What you'll do

• Develop and Execute Procurement Strategies: Create and implement procurement strategies that deliver value, cost savings, and operational efficiencies. Align these strategies with broader business objectives to support Deliveroo’s growth and profitability.
• Supplier Management and Negotiation: Manage key supplier relationships, including negotiating contracts to secure the best terms. Drive continuous improvement and value creation through effective supplier performance management.
• Risk Management: Conduct supplier risk assessments, manage third‑party risk, and develop mitigation strategies to protect Deliveroo from supply chain disruptions, financial instability, or regulatory issues.
• Strategic Sourcing: Lead strategic sourcing initiatives, including competitive bidding, RFP/RFI processes, and supplier selection based on robust evaluation criteria (e.g., cost, quality, risk, and innovation potential).
• Supplier Performance Monitoring: Establish and monitor supplier KPIs and SLAs, ensuring continuous improvement and accountability. Collaborate with suppliers to identify opportunities for innovation and enhanced performance.
• Cross‑Functional Collaboration: Engage with internal stakeholders such as Finance, Operations, Legal, and IT to ensure that procurement activities support wider business objectives and are fully aligned with operational requirements.
• Contract Lifecycle Management: Lead contract negotiations, ensure contract compliance, and manage the contract lifecycle from inception to renewal or termination. Ensure all contractual terms and obligations are adhered to.
• Drive ESG and Sustainability Initiatives: Support Deliveroo’s environmental, social, and governance (ESG) goals by identifying sustainable procurement opportunities and driving ethical sourcing practices.
• Process Optimisation: Identify opportunities to improve procurement processes and drive efficiencies. Leverage technology and digital procurement tools to enhance sourcing, risk management, and contract management activities.
• Data Analysis and Reporting: Analyse spend data, market trends, and supplier performance to inform procurement strategies. Prepare regular reports to track cost savings, supplier performance, and risk management outcomes.

What You’ll Bring

• 5+ years of experience in procurement, with a proven track record of managing end‑to‑end procurement processes across various categories.
• Strategic mindset: Ability to develop and execute procurement strategies that align with business goals and drive cost savings, operational efficiencies, and long‑term value.
• Strong negotiation and supplier management skills: Proven ability to negotiate effectively with suppliers, manage relationships, and drive continuous improvement in supplier performance.
• Proactive, outcome‑driven approach: Ability to anticipate challenges, take initiative, and drive results that align with business objectives, ensuring successful procurement outcomes.
• Risk management expertise: Experience conducting supplier risk assessments, managing third‑party risk, and developing risk mitigation strategies.
• Cross‑functional collaboration: Demonstrated ability to work with internal stakeholders across departments (e.g., Finance, Legal, Operations) to ensure alignment of procurement activities with broader business objectives.
• Experience with procurement technologies: Familiarity with procurement software (e.g., Coupa, Ariba, SAP) and digital procurement tools to drive process improvements and efficiencies.
• Data‑driven decision‑making: Strong analytical skills with the ability to interpret complex data sets, track performance metrics, and provide insights that inform strategic decisions.
• Commercial acumen: Ability to manage complex contracts and ensure compliance with contractual terms while delivering value to the business.
• Knowledge of ESG and sustainability practices: Understanding of ethical sourcing practices and how procurement can contribute to Deliveroo’s sustainability goals.

Preferred Qualifications

• MCIPS qualification or working towards it.
• Experience working in a fast‑paced, high‑growth environment (e.g., startup or tech industry).
• Experience in managing multiple spend categories, including indirect procurement.

Desirable

• Degree qualified.
• MCIP qualified or working towards.
• Experienced working in (or with) startups.

Benefits

We offer multiple great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.