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- Tasks: Manage B2B customer interactions and ensure smooth order processing.
- Company: Customer service operations company in Wokingham with a collaborative vibe.
- Benefits: Opportunity to enhance customer experience and develop your skills.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong organisational skills, Excel proficiency, and excellent communication.
- Other info: Great chance to grow in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A customer service operations company in Wokingham seeks a Customer Support Representative to manage B2B customer interactions and order processing. The role involves ensuring data integrity in CRM and providing quality service throughout the sales process.
Candidates should demonstrate strong organizational skills, proficiency in Excel, and exceptional communication. The position offers an opportunity to enhance customer experience while operating in a collaborative team environment.
B2B Customer Support & Sales Ops Specialist in Wokingham employer: Startops
Contact Detail:
Startops Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Customer Support & Sales Ops Specialist in Wokingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or attend local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We recommend using the STAR method to showcase your skills and experiences effectively.
✨Tip Number 3
Show off your Excel skills! If you’ve got any cool tricks or projects, be ready to discuss them. It’s a great way to demonstrate your proficiency and stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace B2B Customer Support & Sales Ops Specialist in Wokingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support and sales operations. We want to see how your skills align with the role, so don’t be shy about showcasing your organisational skills and Excel proficiency!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experiences and how you can contribute to our collaborative team environment. Keep it friendly and professional!
Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Startops
✨Know Your CRM Inside Out
Make sure you’re familiar with common CRM systems and their functionalities. Brush up on how to maintain data integrity, as this will be crucial in your role. Being able to discuss specific examples of how you've used CRM tools effectively will impress the interviewers.
✨Excel Skills Are Key
Since proficiency in Excel is a must, practice using functions, pivot tables, and data analysis techniques. Bring along examples of how you've used Excel in previous roles to streamline processes or improve customer interactions. This will show that you can hit the ground running.
✨Showcase Your Communication Skills
Prepare to demonstrate your exceptional communication abilities. Think of scenarios where you’ve successfully resolved customer issues or improved their experience. Practising these stories will help you articulate your skills clearly during the interview.
✨Team Player Mindset
This role involves working in a collaborative environment, so be ready to discuss how you’ve contributed to team success in the past. Share examples of how you’ve worked with others to enhance customer service or streamline operations, highlighting your ability to work well within a team.
