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- Tasks: Recreate iconic Charlotte Tilbury makeup looks and provide exceptional customer service.
- Company: Join the revolutionary Charlotte Tilbury Beauty, a global sensation in the beauty industry.
- Benefits: Enjoy exclusive product launches, staff discounts, and access to our rewards platform.
- Why this job: Be part of a vibrant team that celebrates achievements and encourages personal growth.
- Qualifications: Experience in sales or beauty is preferred; passion for makeup is essential.
- Other info: Flexible shifts required; must pass background checks due to airport location.
The predicted salary is between 24000 - 36000 £ per year.
Retail Artist
Recreate iconic Charlotte Tilbury makeup looks to delight customers and boost sales
Location: Glasgow, Scotland, United Kingdom
About The Role
Beauty Expert – Glasgow Airport
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionized the face of the global beauty industry by decoding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the Role
- You can work at a fast pace to achieve and exceed KPI\’s. You feed on the buzz of achieving your goals and being the best, you can be. You do not want to meet expectation – you exceed it.
- \’Team work makes the dream work\’ – is your working motto. You understand your impact and how vital your role is. You can adapt to change at the last minute and be a real support to your managers and colleagues alike.
- You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You live and breathe the Charlotte Tilbury makeup looks – and can recreate the magic of these on your customer, as well as offering advice and guidance. You pride yourself on knowing your customers are returning back to you.
- You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.
About You
- You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
- You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
- Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.
- You champion positivity – and can think in a limitless way that makes your energy shine.
- You are required to be flexible to work on a shift basis, including both early shifts and late shifts.
- You will be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge. This will be discussed in more detail at interview stage.
Why Join Us?
- You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte\’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte\’s own values. You will feel truly empowered to live the magic in your role.
- Opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
- The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development.
- You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks)
- We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.
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Retail Artist Operations employer: Startops
Contact Detail:
Startops Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Artist Operations
✨Tip Number 1
Familiarise yourself with Charlotte Tilbury's iconic makeup looks and products. Being able to discuss these confidently during your interview will show your passion for the brand and your understanding of their artistry.
✨Tip Number 2
Practice your makeup application skills on different skin types and tones. This will not only enhance your artistry but also prepare you to adapt your techniques to meet diverse customer needs, which is crucial for this role.
✨Tip Number 3
Network with current or former employees of Charlotte Tilbury Beauty. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Demonstrate your ability to work in a fast-paced environment by sharing specific examples from your previous roles. Highlight how you exceeded KPIs and contributed to team success, as this aligns with the company's values.
We think you need these skills to ace Retail Artist Operations
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Charlotte Tilbury Beauty's ethos and product range. Highlight your passion for the brand in your application, showcasing how you embody their values and can represent them as a brand ambassador.
Tailor Your CV: Ensure your CV reflects relevant experience in beauty, retail, or fast-paced environments. Emphasise any previous roles where you exceeded sales targets or provided exceptional customer service, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for makeup artistry and customer engagement. Mention specific Charlotte Tilbury products or looks you admire and how you would recreate them for customers.
Showcase Your Skills: In your application, provide examples of your makeup application skills and adaptability to different customer needs. If possible, include any relevant training or certifications in beauty to strengthen your application.
How to prepare for a job interview at Startops
✨Know the Brand Inside Out
Before your interview, make sure you research Charlotte Tilbury Beauty thoroughly. Understand their products, values, and what makes them stand out in the beauty industry. Being able to discuss specific makeup looks or product lines will show your passion and knowledge.
✨Showcase Your Artistry Skills
Since the role involves recreating iconic makeup looks, be prepared to demonstrate your makeup application skills. Bring a portfolio of your work or be ready to discuss your experience with different techniques and styles that cater to various customer needs.
✨Emphasise Teamwork and Adaptability
The company values teamwork and adaptability, so share examples from your past experiences where you successfully collaborated with others or adapted to changes in a fast-paced environment. Highlight how you can support your colleagues and contribute to a positive team dynamic.
✨Prepare for Customer Interaction Scenarios
As a Retail Artist, you'll be engaging with customers regularly. Prepare for role-play scenarios where you might need to advise customers on products or recreate looks. Show your enthusiasm for providing an exceptional customer experience and how you would handle different customer personalities.
