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- Tasks: Join Snap Inc. as an Ad Product Quality Analyst to enhance Snapchat's advertising success.
- Company: Snap Inc. is a tech company revolutionising communication through innovative products like Snapchat and AR glasses.
- Benefits: Enjoy flexible benefits including paid parental leave, medical coverage, and mental health support.
- Why this job: Be the voice of advertisers, driving improvements in a dynamic and creative environment.
- Qualifications: Bachelor's degree or equivalent experience in Computer Science, Marketing, or related fields required.
- Other info: Work in London with a diverse team, embracing a 'default together' culture for collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Identify and improve the quality of Snapchat's monetization product offerings to enhance advertiser success.
Location: London
About The Role
Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.
We are looking for a monetization-focused Ad Product Quality Analyst to join our Business Operations organization. As a member of the Ad Product Quality team, you will be responsible for growing Snapchat's advertising business by identifying opportunities to improve the quality of our current or future monetization product offerings. You will serve as the voice of our customers by bringing product expertise and a specific understanding of the challenges our advertisers face to cross-functional partners across Engineering, Product, Sales, and Support teams.
What you'll do:
- Diagnose and troubleshoot technical issues that prevent customers from succeeding on our ads platform.
- Support key advertising partners with overcoming technical challenges faced when onboarding, activating, or delivering ROI on the platform.
- Write technical product and process documentation, organize training sessions, and design workflows that prepare supporting teams for new product releases.
- Derive quantitative and qualitative insights into ads products usage, systems stability, and the customer experience across a variety of touch-points and data sets.
- Produce trend analyses of common customer pain points coupled with actionable recommendations for addressing them.
- Maintain a backlog of software bugs and product improvements, and serve as a customer advocate as you prioritize items with Product and Engineering teams.
- Partner with our Product Marketing and Sales teams to collect customer feedback and identify opportunities to improve our products.
Skills & Experience
- Experience working with Mobile Measurement Partners (MMPs) and deep industry knowledge of attribution modeling for mobile app install advertising.
- Advanced understanding of APIs and server integrations.
- Understanding of tracking pixels and third-party measurement of digital advertising campaigns.
- Understanding of programmatic ad buying and auction marketplace dynamics; ability to draw inferences into how macro-level trends impact advertisers on a micro scale.
- Excellent verbal and written communication skills with high attention to detail.
- Proven project management skills, identifying problems areas, designing solutions, and driving them to completion.
- Proficient in use of G Suite software (Gmail, Google Docs, Google Sheets, etc.).
- Strong analytical skills, with demonstrable experience working with large data sets to solve business problems, and providing practical business insights via data visualization software (Looker, Tableau, etc.).
Minimum qualifications
- Bachelor's Degree in Computer Science, Marketing, Advertising or related areas of study, or full stack coding bootcamp certification, or equivalent industry experience.
- Demonstrable work experience in digital advertising operations or analytics or related field.
Preferred qualifications
- Demonstrable experience working with large data sets using SQL, Python, and other tools, and producing practical business insights via data visualization software (Looker, Tableau, etc.).
- Advanced Javascript/HTML5/CSS3 skills.
If you have a disability or special need that requires accommodation, please provide us some information.
“Default Together” Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
Our Benefits: Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!
Ad Product Quality Analyst Operations employer: Startops
Contact Detail:
Startops Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ad Product Quality Analyst Operations
✨Tip Number 1
Familiarise yourself with Snapchat's advertising products and their unique features. Understanding how these products work will allow you to speak confidently about them during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Snap Inc. on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and the specific challenges faced by the Ad Product Quality team.
✨Tip Number 3
Brush up on your technical skills, especially in SQL and data visualisation tools like Looker or Tableau. Being able to showcase your analytical abilities will set you apart as a candidate who can derive actionable insights from data.
✨Tip Number 4
Prepare to discuss real-world examples of how you've solved problems in digital advertising operations. Highlighting your project management experience and ability to drive solutions will resonate well with the hiring team.
We think you need these skills to ace Ad Product Quality Analyst Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital advertising operations or analytics. Emphasise any work with Mobile Measurement Partners and your understanding of attribution modelling, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving monetisation products and how your skills align with Snap's mission. Mention specific experiences where you've successfully diagnosed technical issues or improved product quality.
Showcase Analytical Skills: Provide examples of how you've worked with large data sets to derive insights. If you have experience using SQL, Python, or data visualisation tools like Looker or Tableau, make sure to highlight this in your application.
Demonstrate Communication Skills: Since excellent verbal and written communication is crucial for this role, consider including a brief example of a project where you effectively communicated complex information to non-technical stakeholders.
How to prepare for a job interview at Startops
✨Understand the Product
Make sure you have a solid grasp of Snapchat's monetization products and how they work. Familiarise yourself with the challenges advertisers face and think about how you can contribute to improving these offerings.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis, especially with large datasets. Highlight any tools you've used, like SQL or data visualisation software, and be ready to provide examples of how you've derived insights from data.
✨Communicate Clearly
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in a way that is easy to understand for non-technical stakeholders.
✨Prepare for Technical Questions
Expect questions related to APIs, server integrations, and digital advertising dynamics. Brush up on your knowledge of tracking pixels and programmatic ad buying to demonstrate your expertise in the field.
